ISP Team

ISP Team — CRM & Sales Team Coordination Application for ISPs

ISP Team is a team management and CRM (Customer Relationship Management) application designed specifically for Internet Service Providers (ISPs). Developed by CircleLan to help sales teams efficiently manage prospects, customers, and field activities.

Key Features:

📊 Dashboard & Reports: Monitor team performance in real-time—total prospects, hot leads, monthly conversions, and sales targets all in one screen.

👥 Lead Management: Record and manage potential customers by categorizing them as Hot, Warm, and Cold. Add follow-up activities, schedule visits, and convert prospects into active customers.

🗺️ Interactive Map: Visualize the location of prospects, customers, and network points (ODP/OLT) on OpenStreetMap. A ruler feature allows you to measure the cable distance from the customer's home to the drop point.

📡 Drop Point Management: Manage ODP, OLT, FDT, and network pole data, complete with port capacity and coverage radius.

🏠 Customer Database: Access active customer data with fast search and automatic synchronization from the server.

📅 Calendar & Schedule: Create visit and follow-up schedules, check schedule conflicts, and record visit results directly from the app.

💬 Real-time Team Chat: Direct team group communication with incoming message notifications and sound notifications.

🔒 Security: Login with username/password, local data encryption, and biometric (fingerprint) authentication support.

📶 Offline Mode: Data is stored locally on the device — accessible even without an internet connection.

Who is this app for? ISP Team is designed for sales teams, field technicians, and managers at ISP companies who want to improve team productivity and coordination.