Reviews of CircleBack - Contact Manager

By: CircleBack, Inc. App

List of user reviews and ratings for CircleBack - Contact Manager

Total ratings

3.24 (Rating count: 830)

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Review summary

Users appreciate CircleBack's concept and interface, particularly its ability to merge and clean contacts effectively for Exchange and phone contacts. However, many reviews report that the app crashes, freezes, or fails to open on multiple devices. Syncing with Google accounts is frequently blocked or broken. Numerous users experienced contact data corruption due to incorrect merges. The app is slow and consumes significant battery power. Support is lacking, and limited account compatibility reduces usability. These recurring issues have led to widespread disappointment and uninstalls despite the app's promising features.

Pros

Good at finding new contacts and merging existing ones for Exchange and phone contacts.
Clean and nice user interface design.
Highly recommended by some users for contact consolidation and cleaning.
Ability to sync multiple accounts (before issues arose).

Cons

App crashes or freezes frequently on various Android devices.
Issues syncing with Google/Gmail accounts; often blocked or not working.
Contacts get incorrectly merged or messed up, leading to data errors.
Slow startup and performance issues, including heavy battery usage.
Poor or no response from developer support.
Limited account support; does not sync with certain email services.
Requires constant internet connection to open or function properly.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.24

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70% (14)

Date	Author	Comment
2024-09-25	An*****	App crashes every time I open it on my Samsung S20. Contacted the developer with no response. Cannot access my information.
App crashes every time I open it on my Samsung S20. Contacted the developer with no response. Cannot access my information.
2024-08-25	Ke*****	The app seems to work OK for Exchange and phone contacts, doing a good job of finding new contacts and merging existing ones. But I could not connect it to Google. Every time I tried I got a message that it was blocked by Google. As one of the main reasons for using it was to sync my Exchange and Google contacts, this is makes it almost useless for me.
The app seems to work OK for Exchange and phone contacts, doing a good job of finding new contacts and merging existing ones. But I could not connect it to Google. Every time I tried I got a message that it was blocked by Google. As one of the main reasons for using it was to sync my Exchange and Google contacts, this is makes it almost useless for me.
2024-02-06	Ro*****	It's just keeps stopping so it is worthless. Reinstalled and on 3 devices, non of which will the app work on
It's just keeps stopping so it is worthless. Reinstalled and on 3 devices, non of which will the app work on
2024-01-06	To*****	Getting a message to reconnect my email. I click on the email and absolutely nothing happens. There's no "next" or "continue" button.
Getting a message to reconnect my email. I click on the email and absolutely nothing happens. There's no "next" or "continue" button.
2023-01-10	Re*****	Beautiful concept and very nice UI. Teo huge functionality holes for me are inability to change, delete, or even just see which accounts have been synced. It also pulled contacts that are no longer on the account I linked (which unfortunately led to some significant trauma triggers). Thought it would be a great app. Very disappointed.
Beautiful concept and very nice UI. Teo huge functionality holes for me are inability to change, delete, or even just see which accounts have been synced. It also pulled contacts that are no longer on the account I linked (which unfortunately led to some significant trauma triggers). Thought it would be a great app. Very disappointed.
2022-07-30	Ja*****	Took forever to finally open, now it crashes before I can get any additional account setup. Uninstalling. If it is this tempermental with one account, it can't help me with 4.
Took forever to finally open, now it crashes before I can get any additional account setup. Uninstalling. If it is this tempermental with one account, it can't help me with 4.
2021-12-19	Sh*****	Either this app is dam slow or it copies your contacts and email at the time of loading itself. I cancelled it while it was deep scanning contacts and email. I am sure it must have copied my contacts etc.
Either this app is dam slow or it copies your contacts and email at the time of loading itself. I cancelled it while it was deep scanning contacts and email. I am sure it must have copied my contacts etc.
2021-11-19	Ro*****	Broken. Any attempt to sign in, or create an account just leads to a black screen, which after a while brings you back to the login screen. Have installed, uninstalled, reinstalled, reset the device, restart the device, but the issue remains.
Broken. Any attempt to sign in, or create an account just leads to a black screen, which after a while brings you back to the login screen. Have installed, uninstalled, reinstalled, reset the device, restart the device, but the issue remains.
2021-08-27	Ma*****	I've been waiting for 4 years for this app that I love to work right.. sadly I am uninstalling it. It won't even open now... After using this app for over 2 years with no issues whatsoever, An update messes all my contacts up by merging them to contacts they do not belong with and screwed up all my phone numbers both in CircleBack and my phone. Please fix this issue or I will uninstall it and find another workable app.
I've been waiting for 4 years for this app that I love to work right.. sadly I am uninstalling it. It won't even open now... After using this app for over 2 years with no issues whatsoever, An update messes all my contacts up by merging them to contacts they do not belong with and screwed up all my phone numbers both in CircleBack and my phone. Please fix this issue or I will uninstall it and find another workable app.
2020-10-09	Cl*****	Really like the app. And how clean it looked. It took me about 3 hours to write down all my contacts down. And approximately six and a half hours to thumb all my contacts into the app. Because syncing my contacts was such a mess. From the many years of passing information from one phone to another phone to another phone it caused a lot of merges. After using the phone 2 days I'll come to find out that the app is eating my battery by 20%. So It broke my heart. But I had to delete the app.
Really like the app. And how clean it looked. It took me about 3 hours to write down all my contacts down. And approximately six and a half hours to thumb all my contacts into the app. Because syncing my contacts was such a mess. From the many years of passing information from one phone to another phone to another phone it caused a lot of merges. After using the phone 2 days I'll come to find out that the app is eating my battery by 20%. So It broke my heart. But I had to delete the app.