Reviews of iRide: Drive and Ride App

By: iRide Inc. App

List of user reviews and ratings for iRide: Drive and Ride App

Total ratings

4.46 (Rating count: 12,280)

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Review summary

Users appreciate the local ride-hailing concept and sign-up bonuses, recommending it particularly for drivers due to the subscription model. However, multiple users face issues with OTP verification preventing registration, lack of available drivers especially in Lahore, delayed payouts to drivers, and poor customer support. Pricing concerns and app glitches also affect user experience. Overall, while the app shows potential and some positive features, operational and support issues need urgent attention.

Pros

Offers sign-up bonuses for new users (500 PKR wallet credit)
App is recommended by some drivers for its subscription model
Has potential as a locally developed ride-hailing app in Pakistan
User interface is appreciated by some users for being easy to use
Good opportunity for drivers as a part-time work option

Cons

OTP (One Time Password) verification issues for new registrations, leading to inability to register
Lack of available drivers or rides in certain cities like Lahore, causing failed bookings
Driver payout delays and unresolved compensation issues
No reliable customer support or helpline to resolve user complaints
Some users report that app pricing is higher than competitors and the sign-up bonus is not applied correctly

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User Reviews

Recent rating average: 2.80

All time rating average: 4.46

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17% (10)

Date	Author	Comment
2025-01-28	Sa*****	I installed app they gave me 500 but I tried to book a ride at Lahore . No driver came, I waited for almost half an hour but just a waste of time. I uninstalled app. I re-installed again, they deducted that 500 too and I re-booked a cab but no gari was shown. Disappointed. Pathatic experience just a waste of time for me.
I installed app they gave me 500 but I tried to book a ride at Lahore . No driver came, I waited for almost half an hour but just a waste of time. I uninstalled app. I re-installed again, they deducted that 500 too and I re-booked a cab but no gari was shown. Disappointed. Pathatic experience just a waste of time for me.
2025-01-27	Ib*****	As a driver I'll recommend every other driver to use this app....not only for the passengers but for the drivers , this app is best..... There subscription model is best
As a driver I'll recommend every other driver to use this app....not only for the passengers but for the drivers , this app is best..... There subscription model is best
2025-01-24	Ze*****	Iride is claiming 0% morgen but there prices are already higher then the Uber cream yango Indrive I don't know how they can manage fake publicity it's fake totally fake
Iride is claiming 0% morgen but there prices are already higher then the Uber cream yango Indrive I don't know how they can manage fake publicity it's fake totally fake
2025-01-22	Ta*****	Downloaded the app as a driver but didn't received a Otp i try multiple times but didn't received Otp if i have face this issues at the start of signing how many other issues i face letter on.
Downloaded the app as a driver but didn't received a Otp i try multiple times but didn't received Otp if i have face this issues at the start of signing how many other issues i face letter on.
2025-01-20	Sh*****	Can't register new passengers or drivers otp isn't coming. Only those passengers and drivers getting otp who registered themselves earlier..so from this otp issue I've lost sorry not me the app has lost so many passengers and drivers.. Getting this issue since yesterday..
Can't register new passengers or drivers otp isn't coming. Only those passengers and drivers getting otp who registered themselves earlier..so from this otp issue I've lost sorry not me the app has lost so many passengers and drivers.. Getting this issue since yesterday..
2025-01-19	Al*****	register as a driver, it's quick and those bonuses looking forward 😊💯
register as a driver, it's quick and those bonuses looking forward 😊💯
2025-01-18	Mo*****	App has great potential, but many little ui bugs here and there. Get more drivers and keep prices low, you may as well just beat mango/endrive.
App has great potential, but many little ui bugs here and there. Get more drivers and keep prices low, you may as well just beat mango/endrive.
2025-01-18	Ab*****	A great start.... Looking forward for a great work together....
A great start.... Looking forward for a great work together....
2025-01-18	Sa*****	My friend got sign up bonus of 500 rs instant and i didn't get a single penny for sign up idk why you're doing this really sad for me.please gave me my bonus i want to start my first ride thanks
My friend got sign up bonus of 500 rs instant and i didn't get a single penny for sign up idk why you're doing this really sad for me.please gave me my bonus i want to start my first ride thanks
2025-01-17	Um*****	Hey as Designer and a User i found interface of your App very old and traditional . Kimdly hire a good UI Designer and also give some perks to user with ride it will be a good intitive And your interface is 60% + is indrive one and same mistake is ignored for dashboard ...uswr dashboard is missing
Hey as Designer and a User i found interface of your App very old and traditional . Kimdly hire a good UI Designer and also give some perks to user with ride it will be a good intitive And your interface is 60% + is indrive one and same mistake is ignored for dashboard ...uswr dashboard is missing