Reviews of MyCHUBB ID

By: Administrasi Medika App

List of user reviews and ratings for MyCHUBB ID

Total ratings

2.71 (Rating count: 269)

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Review summary

Users report significant issues with the MyCHUBB ID app including slow performance, frequent login and registration problems, difficulties uploading receipts with errors, and unclear rejection reasons for submitted documents. Some appreciate that the app provides insurance claim data and allows photo uploads for reimbursement. However, poor usability and language barriers diminish user experience overall.

Pros

Provides insurance claim data and records
Allows uploading photos for reimbursement
Offers insurance benefits via the app

Cons

App is slow and takes too long to load data
Login and registration issues including inability to register or reset password
Cannot upload receipt photos from gallery; only camera and upload errors occur
Frequent error messages with unclear reasons for document rejection
App interface is not in English and has usability problems

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User Reviews

Recent rating average: 1.30

All time rating average: 2.71

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90% (18)

Date	Author	Comment
2024-11-14	Ni*****	unable to register, verify pasword failed although combination already correct.
unable to register, verify pasword failed although combination already correct.
2024-08-18	Sa*****	Halaman manfaat berisi tidak ada data. Pdhl aplikasi cigna yg dulu ada.
Halaman manfaat berisi tidak ada data. Pdhl aplikasi cigna yg dulu ada.
2024-08-10	No*****	Its good apps but it takes too much time for launching the apps to get the Information about insurance claim data and records.
Its good apps but it takes too much time for launching the apps to get the Information about insurance claim data and records.
2024-08-07	ad*****	Sucks, this is just wasting your money, not helping at all. Please you are not robot always says "klaim sudah diajukan ke chubb" When you resubmit again and again there always same messages.. NOT HELPING AT ALL Please dont get same trap like me.. Please be wise before join this sucks Insurance
Sucks, this is just wasting your money, not helping at all. Please you are not robot always says "klaim sudah diajukan ke chubb" When you resubmit again and again there always same messages.. NOT HELPING AT ALL Please dont get same trap like me.. Please be wise before join this sucks Insurance
2024-07-22	Ni*****	Ga bisa login setelah logout, yaa dibikin aja 1 peserta dan turunannya masa 1 keluarga beda2 email. Ribet, nyusahin
Ga bisa login setelah logout, yaa dibikin aja 1 peserta dan turunannya masa 1 keluarga beda2 email. Ribet, nyusahin
2024-06-25	Ro*****	Maunya apa sih nih aplikasi mau upload pake semua wifi error terus
Maunya apa sih nih aplikasi mau upload pake semua wifi error terus
2024-06-03	De*****	Cant upload receipt
Cant upload receipt
2024-05-11	Ke*****	Worst
Worst
2024-02-20	An*****	Sudah upload dokumen requirement masih aja. Invalid terus/ ditolak dengan alasan ga jelas.
Sudah upload dokumen requirement masih aja. Invalid terus/ ditolak dengan alasan ga jelas.
2024-02-07	He*****	The application itself is slow and heavy. After login, need to be more patient until it load it's data. Reimbursement process need to upload photos, but can only take photos using camera and cannot upload from gallery, and always show unknown error if you upload more than 1 photo. Need to restart the application and reimbursement process several time until the photos can be uploaded.
The application itself is slow and heavy. After login, need to be more patient until it load it's data. Reimbursement process need to upload photos, but can only take photos using camera and cannot upload from gallery, and always show unknown error if you upload more than 1 photo. Need to restart the application and reimbursement process several time until the photos can be uploaded.