Reviews of MyCHUBB ID

By: Administrasi Medika

List of user reviews and ratings for MyCHUBB ID

Total ratings

2.71 (Rating count: 265)

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Review summary

Users report significant issues with the MyCHUBB ID app including slow performance, frequent login and registration problems, difficulties uploading receipts with errors, and unclear rejection reasons for submitted documents. Some appreciate that the app provides insurance claim data and allows photo uploads for reimbursement. However, poor usability and language barriers diminish user experience overall.

Pros

Provides insurance claim data and records
Allows uploading photos for reimbursement
Offers insurance benefits via the app

Cons

App is slow and takes too long to load data
Login and registration issues including inability to register or reset password
Cannot upload receipt photos from gallery; only camera and upload errors occur
Frequent error messages with unclear reasons for document rejection
App interface is not in English and has usability problems

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User Reviews

Recent rating average: 1.30

All time rating average: 2.71

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600% (18)

Date	Author	Comment
2025-01-15	He*****	Frustrating insurance app. Reimbursement difficult due to failed uploads & unclear instructions. Multiple policies (family) lead to rejections. Claims often denied despite using my own card & documents, falsely attributed to another family member's policy.
Frustrating insurance app. Reimbursement difficult due to failed uploads & unclear instructions. Multiple policies (family) lead to rejections. Claims often denied despite using my own card & documents, falsely attributed to another family member's policy.
2024-11-14	Ni*****	unable to register, verify pasword failed although combination already correct.
unable to register, verify pasword failed although combination already correct.