Reviews of CIMóvil

By: CIBanco

List of user reviews and ratings for CIMóvil

Total ratings

3.08 (Rating count: 278)

Review summary

The CIMóvil app has significant issues including frequent connection errors, crashes during login, and poor user interface experiences such as unclosable pop-ups. It restricts usage to local phone numbers and has trouble handling SIM card changes. Many users report inability to log in due to short username limits or active session errors. Despite these problems, some users find the app useful and easy to use.

Pros

Super easy to use according to one positive review
Very useful application

Cons

Frequent connection and network errors despite having internet
App crashes or closes unexpectedly during login or use
Only accepts local phone numbers and has issues with SIM card changes
User interface problems like pop-ups that cannot be closed causing freezes
Limited username character length causing login issues

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User Reviews

Recent rating average: 1.70

All time rating average: 3.08

Upgrade to see all 17 reviews

71% (12)

Date	Author	Comment
2025-01-14	Ba*****	Not user friendly
Not user friendly
2024-11-25	Je*****	La aplicación está muy mal. Dice que no hay conexión a Internet cuando claramente sí la hay. No sirve.
La aplicación está muy mal. Dice que no hay conexión a Internet cuando claramente sí la hay. No sirve.
2024-05-25	Ro*****	La app mas mala y obsoleta de todo el sistema financiero mexicano
La app mas mala y obsoleta de todo el sistema financiero mexicano
2023-06-26	Ja*****	Only accepts local cell phone numbers and service providers.
Only accepts local cell phone numbers and service providers.
2022-02-12	Sl*****	App no sirve. Marca errores constantes. Una desgracia para un banco.
App no sirve. Marca errores constantes. Una desgracia para un banco.
2021-12-18	Je*****	Cuando selecciono cuenta destino, aparecen todas mis cuentas, pero después de escoger y pulsar, no aparece la cuenta que seleccioné, sino otra.
Cuando selecciono cuenta destino, aparecen todas mis cuentas, pero después de escoger y pulsar, no aparece la cuenta que seleccioné, sino otra.
2021-04-28	Ya*****	Me encanta!! Super fácil de usar ⭐⭐⭐⭐⭐
Me encanta!! Super fácil de usar ⭐⭐⭐⭐⭐
2021-03-24	E *****	Todos los pop ups no se pueden cerrar en el movil. Porfavor arreglen eso. Queda frizada la pagina, ni sube ni baja ni cierra
Todos los pop ups no se pueden cerrar en el movil. Porfavor arreglen eso. Queda frizada la pagina, ni sube ni baja ni cierra
2020-11-28	Ar*****	Type in the wrong password, the app closes. Login and forget to logout manually, can't login again because there's an "active login". Try to make an investment on Saturday, "transaction made after working hours" Terrible UX, talk to your dev team
Type in the wrong password, the app closes. Login and forget to logout manually, can't login again because there's an "active login". Try to make an investment on Saturday, "transaction made after working hours" Terrible UX, talk to your dev team
2020-07-02	An*****	No funciona correctsmente, frecuentemente no es posiblr usar la aplicacion
No funciona correctsmente, frecuentemente no es posiblr usar la aplicacion