Reviews of Chowman Food Order & Delivery

By: Chowman Hospitality Pvt. Ltd. App

List of user reviews and ratings for Chowman Food Order & Delivery

Total ratings

3.69 (Rating count: 7,184)

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Review summary

Overall, reviews show Chowman offers tasty food and a straightforward app experience with easy ordering and tracking. The main negatives are delivery delays and inconsistent service, sometimes accompanied by poor follow-up and refunds. A handful mention UI quirks and a bug that prevents changing payment methods after ordering. While many customers are happy with quality and packaging when delivery is on time, reliability issues dominate the sentiment and risk tarnishing the user experience. Improvements in on-time delivery, consistent service, clearer communication, and minor app UX fixes would significantly boost satisfaction.

Pros

Tasty food with consistently good quality.
Easy-to-use app with simple ordering and tracking.
Direct app ordering offers convenient access to Chowman.
Service quality is good when deliveries arrive on time.

Cons

Delivery is frequently late and delivery timing is unreliable.
Inconsistent service and poor follow-up on delays; limited refunds or compensation.
UI/UX sometimes requires improvements or is inconsistent across reviews.
Inflexibility to modify payment details after placing an order (app bug).

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User Reviews

Recent rating average: 4.70

All time rating average: 3.69

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28% (121)

Date	Author	Comment
2026-08-13	am*****	Very fast delivery app. Great customer support & fantastic food.
Very fast delivery app. Great customer support & fantastic food.
2026-08-13	Hs*****	Love the food and the app but there is a bug on the latest version. I can no longer access the support chat, FAQ and other tabs as the entire section under "More" has been greyed out.
Love the food and the app but there is a bug on the latest version. I can no longer access the support chat, FAQ and other tabs as the entire section under "More" has been greyed out.
2026-08-13	So*****	Great experience. Booking and payment was smooth.. The outlet was amazing
Great experience. Booking and payment was smooth.. The outlet was amazing
2026-08-11	Ru*****	very nice
very nice
2026-08-11	pr*****	awesome authentic Chinese food.
awesome authentic Chinese food.
2026-08-11	Av*****	delivery very slow....
delivery very slow....
2026-08-11	An*****	I like their food but will say if they can increase the quantity a little rest is fine
I like their food but will say if they can increase the quantity a little rest is fine
2026-08-09	Av*****	experience was very good app tracking very smartly
experience was very good app tracking very smartly
2026-08-09	Su*****	excellent 👌 app
excellent 👌 app
2026-08-09	Bi*****	Five Stars! Chowman is an absolute lifesaver! 🌟 Chowman is hands down the best! After a long day when I’m too tired to cook, it’s always my go-to. Unlike other apps with high fees and taxes, Chowman offers delicious, quality food at affordable prices with FREE delivery. Their delivery executives are always humble and polite. Offering such great quality and service at these prices today is rare. For me, Chowman isn't just an app—it's a true lifesaver and an emotion! Highly recommended! ❤️
Five Stars! Chowman is an absolute lifesaver! 🌟 Chowman is hands down the best! After a long day when I’m too tired to cook, it’s always my go-to. Unlike other apps with high fees and taxes, Chowman offers delicious, quality food at affordable prices with FREE delivery. Their delivery executives are always humble and polite. Offering such great quality and service at these prices today is rare. For me, Chowman isn't just an app—it's a true lifesaver and an emotion! Highly recommended! ❤️