Reviews of Chowman Food Order & Delivery

By: Chowman Hospitality Pvt. Ltd. App

List of user reviews and ratings for Chowman Food Order & Delivery

Total ratings

3.69 (Rating count: 6,882)

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Review summary

Overall, reviews show Chowman offers tasty food and a straightforward app experience with easy ordering and tracking. The main negatives are delivery delays and inconsistent service, sometimes accompanied by poor follow-up and refunds. A handful mention UI quirks and a bug that prevents changing payment methods after ordering. While many customers are happy with quality and packaging when delivery is on time, reliability issues dominate the sentiment and risk tarnishing the user experience. Improvements in on-time delivery, consistent service, clearer communication, and minor app UX fixes would significantly boost satisfaction.

Pros

Tasty food with consistently good quality.
Easy-to-use app with simple ordering and tracking.
Direct app ordering offers convenient access to Chowman.
Service quality is good when deliveries arrive on time.

Cons

Delivery is frequently late and delivery timing is unreliable.
Inconsistent service and poor follow-up on delays; limited refunds or compensation.
UI/UX sometimes requires improvements or is inconsistent across reviews.
Inflexibility to modify payment details after placing an order (app bug).

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User Reviews

Recent rating average: 3.40

All time rating average: 3.69

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31% (110)

Date	Author	Comment
2026-07-16	Ma*****	GREAT APP. Easy to understand UI interface and a ton of offers to apply . Great experience so far 👌👌👌
GREAT APP. Easy to understand UI interface and a ton of offers to apply . Great experience so far 👌👌👌
2026-07-16	An*****	excellent as alwys
excellent as alwys
2026-07-15	Su*****	delivery experience
delivery experience
2026-07-14	So*****	The home delivery service from Chowman Serampore is highly unsatisfactory. Based on my experience, I wouldn't recommend ordering from this location.
The home delivery service from Chowman Serampore is highly unsatisfactory. Based on my experience, I wouldn't recommend ordering from this location.
2026-07-14	Ba*****	Manchow Soup Is Awesome Bt Fry Chow Is Too Much Small
Manchow Soup Is Awesome Bt Fry Chow Is Too Much Small
2026-07-12	Ra*****	good service
good service
2026-07-12	Sh*****	So far so good. Delicious food, good delivery, app works well.
So far so good. Delicious food, good delivery, app works well.
2026-07-12	Ra*****	Application crash
Application crash
2026-07-11	Ta*****	Whenever place order, not deliver oder ontime, always delayed by 40-50 mins, pathetic service, no one is bother to respond or resolve it.
Whenever place order, not deliver oder ontime, always delayed by 40-50 mins, pathetic service, no one is bother to respond or resolve it.
2026-07-11	An*****	delivery person was very cooperative
delivery person was very cooperative