Reviews of Chirp Access

By: Chirp Systems, Inc App

List of user reviews and ratings for Chirp Access

Total ratings

2.41 (Rating count: 553)

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Review summary

Chirp Access is plagued by crashes, unreliable lock access, and connectivity problems (Bluetooth/Wi‑Fi). Users report slow or failed unlocks, inability to find/connect to locks, and frequent app freezes. Backup entry methods are missing, raising security concerns if the phone is lost. Usability issues and poor troubleshooting guidance compound the frustration. A small subset notes occasional positives (public locks sometimes work, some call it 'good' or 'great'), and there is interest in watch support. Overall, reviews indicate a need for major reliability and UX improvements.

Pros

Occasional functionality with public locks (some reviews indicate it works decently with public locks in certain scenarios).
A few users describe the app as 'good' or 'great' in isolated reviews.
Watch compatibility is mentioned as a desired feature (e.g., Samsung Watch support).

Cons

Frequent crashes and freezing; reliability issues are echoed across many reviews.
Unreliable lock/unlock connectivity (Bluetooth/Wi-Fi), including failure to find or connect to locks and slow lock discovery.
No backup entry methods (no keys, fobs, or PIN alternatives) and security concerns if the phone is lost or broken.
Poor usability and UX (difficult troubleshooting, confusing UI, errors, and inconsistent behavior).

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User Reviews

Recent rating average: 1.20

All time rating average: 2.41

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74% (64)

Date	Author	Comment
2026-08-23	Se*****	Will not find entry points
Will not find entry points
2026-08-09	Mi*****	Latest update (end of July/early August 2026) has succeeded in making it more frustrating/laborious to unlock a front door. Congrats, you did it! 🤦🏼‍♀️ I now get random errors - none of which are the same reason/code - whenever I try unlocking the door. I force stop on the app, restart my phone, turn off WiFi, etc and then feature will randomly work. No clear winner on what bandaid makes it eventually work. Guess same as always - fate. Building access much more reliable. Why? Who knows.
Latest update (end of July/early August 2026) has succeeded in making it more frustrating/laborious to unlock a front door. Congrats, you did it! 🤦🏼‍♀️ I now get random errors - none of which are the same reason/code - whenever I try unlocking the door. I force stop on the app, restart my phone, turn off WiFi, etc and then feature will randomly work. No clear winner on what bandaid makes it eventually work. Guess same as always - fate. Building access much more reliable. Why? Who knows.
2026-07-11	Ma*****	Application keeps crashing and the logs have not saved anything new since last month. I'm glad the door has a keypad at least but the log feature is helpful and even that failed
Application keeps crashing and the logs have not saved anything new since last month. I'm glad the door has a keypad at least but the log feature is helpful and even that failed
2026-07-11	Ni*****	Please update the google play version to have access to the garage
Please update the google play version to have access to the garage
2026-07-03	Sh*****	Worked on a phone that was 12 years old. upgraded my phone, now the app crashes relentlessly and is completely worthless.
Worked on a phone that was 12 years old. upgraded my phone, now the app crashes relentlessly and is completely worthless.
2026-06-23	Tr*****	Deliver what is promised. Super buggy, most features don't work.
Deliver what is promised. Super buggy, most features don't work.
2026-06-22	P *****	Worthless garbage will constantly leave you locked out of your home.
Worthless garbage will constantly leave you locked out of your home.
2026-06-08	Ma*****	the app doesn't work
the app doesn't work
2026-06-07	Ja*****	App is Slow!... Slow to update firmware. and Slow to connect and open door. this app and software really need updates.
App is Slow!... Slow to update firmware. and Slow to connect and open door. this app and software really need updates.
2026-05-22	Be*****	this app has to pay the companies that use it. it crashes on my pixel 10 all the time and signs me out. just give me a keypad and a code. locks out our community and if we ever want a delivery, god forbid.
this app has to pay the companies that use it. it crashes on my pixel 10 all the time and signs me out. just give me a keypad and a code. locks out our community and if we ever want a delivery, god forbid.