Reviews of smartSOUND

By: Premier Accessory Group

List of user reviews and ratings for smartSOUND

Total ratings

3.48 (Rating count: 178)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The smartSOUND app, while praised for ease of use and affordability when working, suffers from frequent crashes, excessive permission requests, connectivity issues, and audio static problems. Multiple users report the app closes unexpectedly with Chinese text displayed, rendering the related device unusable. Privacy concerns and inadequate instructions also negatively impact user experience, although those able to connect find it improves audio tuning for car transmitters.

Pros

App works well with the Bluetooth FM transmitter device when it connects successfully.
Provides instructions and helps tune to the correct FM frequency to reduce static.
Affordable device that revives usage of older cars' audio systems.
Once connected, it requires minimal reconnecting, making usage straightforward.
User-friendly interface when functioning as intended.

Cons

App often crashes shortly after opening, showing Chinese characters before closing.
Requests excessive and unnecessary permissions, raising privacy concerns.
Inconsistent connectivity between the app and device, unable to locate or set frequencies.
Static interference and muting issues when other signals share the same frequency.
Lack of sufficient instructions or guidance within the app for setup and use.

Upgrade to see all 71 reviews

User Reviews

Recent rating average: 2.10

All time rating average: 3.48

Upgrade to see all 71 reviews

45% (32)

Date	Author	Comment
2025-11-11	Ge*****	it doesn't work 😕
it doesn't work 😕
2025-09-11	Du*****	seems I'm not the only one with issues. I did everything I was supposed to do. and I get nothing, no connection, no play back, no phone, app even told me was unable to connect, even AFTER the app told me, works with your device... really a big waste of TIME AND MONEY .. CANT EVEN GET A REFUND....
seems I'm not the only one with issues. I did everything I was supposed to do. and I get nothing, no connection, no play back, no phone, app even told me was unable to connect, even AFTER the app told me, works with your device... really a big waste of TIME AND MONEY .. CANT EVEN GET A REFUND....
2025-05-11	aw*****	does not work at all taking back horrible
does not work at all taking back horrible