Reviews of Hourly Payroll

By: HOURLY, INC.

List of user reviews and ratings for Hourly Payroll

Total ratings

3.33 (Rating count: 62)

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Review summary

Several users praise the app for simplicity and helpful payroll features when functional, appreciating real-time paycheck data and good customer support. However, many report critical issues such as failure in phone/email verification, app crashes, inability to track employee locations automatically, syncing errors, and frequent error messages. These problems hinder usability, causing frustration and sometimes preventing users from even starting with the app.

Pros

Simple to use and track hours
Provides real-time paycheck or labor cost information
Makes payroll easier and more convenient
Good customer service
Highly recommended by some users

Cons

Verification process for phone number and email is broken or unreliable
App frequently malfunctions or crashes
Cannot track or input employee locations automatically, requiring manual entry
Issues syncing shifts and running payroll through the app or website
Users encounter frequent error messages and app logouts

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User Reviews

Recent rating average: 1.70

All time rating average: 3.33

Upgrade to see all 21 reviews

38% (8)

Date	Author	Comment
2025-01-19	Mi*****	I'm having the same issue like some others and I wasn't able to get pasted using my phone number or even my email to be verified, what a joke
I'm having the same issue like some others and I wasn't able to get pasted using my phone number or even my email to be verified, what a joke
2024-03-07	To*****	Do right 👍
Do right 👍
2024-01-16	Ja*****	Trash constantly malfunctioning and saying sorry update etc
Trash constantly malfunctioning and saying sorry update etc
2024-01-07	Cy*****	When it works it's okay. Doesn't actually let you track where employees are or allow them to put in their location. All locations have to be manually entered on the employer side, which is not practical for a service oriented contractor business. The majority of the time, I can't actually run the payroll through the app. Sometimes, I can't even get it to go through on the website.
When it works it's okay. Doesn't actually let you track where employees are or allow them to put in their location. All locations have to be manually entered on the employer side, which is not practical for a service oriented contractor business. The majority of the time, I can't actually run the payroll through the app. Sometimes, I can't even get it to go through on the website.
2023-12-06	Jo*****	This app seems to get worse and worse. I always get a "sorry something went wrong" message every time I have to switch between jobs. Also, once a week logs me out.
This app seems to get worse and worse. I always get a "sorry something went wrong" message every time I have to switch between jobs. Also, once a week logs me out.
2023-05-05	St*****	Horrible app...
Horrible app...
2022-10-18	Se*****	Hola se puede hacer no acepta el número o teléfono dice error.
Hola se puede hacer no acepta el número o teléfono dice error.
2022-04-24	Tr*****	Can't put in phone number or my email
Can't put in phone number or my email
2021-10-17	Sh*****	I was excited to download even after reading some of the reviews saying it was a issue. Now I have downloaded the app but I can't even get past verifying my phone number. So I won't be keeping the app because I wasn't even able to get started. Very disappointed 😞
I was excited to download even after reading some of the reviews saying it was a issue. Now I have downloaded the app but I can't even get past verifying my phone number. So I won't be keeping the app because I wasn't even able to get started. Very disappointed 😞
2021-06-18	Si*****	Was working good till a few days ago. Wont sync my shifts anymore.
Was working good till a few days ago. Wont sync my shifts anymore.