Chatnels

Chatnels is a community chat platform for modern service teams.

Create thriving communities with your clients using a simple, all-in-one solution.

CHAT
- Stay in the loop for all messages with shared inboxes and seamless chat transfers
- Engage with users through multiple touchpoints
- Centralize your inbound and outbound messages in one place

AUTOMATE
- Create frictionless chat experiences with customizable, rule-based chatbots
- Stay responsive 24/7 with customized automated messages and auto-attendants
- Standardize recurring communication tasks to engage in more complex conversations

ENGAGE
- Broadcast service updates in real-time
- Build and nurture communities with feeds and comments
- Contribute relevant information in a safe and secure environment

Download the Chatnels app to access the full experience on the go — manage your inbound and outbound messages, collaborate with your service teams, and stay connected anywhere, anytime.