Reviews of Charming and Main

By: CommentSold Apps XXVI App

List of user reviews and ratings for Charming and Main

Total ratings

4.80 (Rating count: 398)

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Review summary

Charming and Main app is praised for its ease of use, stylish quality products, fast shipping, and outstanding customer service. Many users enjoy the live shopping feature and community. However, issues include app lagging and navigation glitches, as well as a restrictive return policy that can result in extra fees and store credit instead of refunds.

Pros

User-friendly and easy to navigate app interface
High-quality and stylish products with accurate descriptions
Excellent and responsive customer service
Fast and affordable shipping
Interactive live shopping experience with a supportive community

Cons

App tends to lag and slow down when scrolling through sections
Navigation issue where returning from an item does not resume at the same browsing spot
Return policy involves restocking fees and mostly in-store credits rather than refunds

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User Reviews

Recent rating average: 4.50

All time rating average: 4.80

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5% (1)

Date	Author	Comment
2022-05-22	Du*****	This review is based on returns. Make sure you truly love what you order. Make sure you don't delay trying it on and shipping it back. I ordered 2 pair of Judy Blue Shorts. Loved 1 pair wanted to return the 1 pair. I reached out to Cassandra she gave me a 1 time late return pass. Shorts were $49, shipping was $17 restocking fee $10. No refund just instore credit. Couldn't find anything but black leggings. Out $27 plus I have credit a few dollars I will never use. Buyer beware.
This review is based on returns. Make sure you truly love what you order. Make sure you don't delay trying it on and shipping it back. I ordered 2 pair of Judy Blue Shorts. Loved 1 pair wanted to return the 1 pair. I reached out to Cassandra she gave me a 1 time late return pass. Shorts were $49, shipping was $17 restocking fee $10. No refund just instore credit. Couldn't find anything but black leggings. Out $27 plus I have credit a few dollars I will never use. Buyer beware.
2022-01-09	He*****	I love Charming + Main! This app is wonderful and so easy to use! It's so easy to navigate! Makes buying all the things so much fun! Upon further review and usage, I have removed a star due to the app lagging the more you scroll through the sections and if you open an item to look at it/order, it does not return you to the same spot when you go back to the section you are browsing. Other than those 2 small things, I still love this app!
I love Charming + Main! This app is wonderful and so easy to use! It's so easy to navigate! Makes buying all the things so much fun! Upon further review and usage, I have removed a star due to the app lagging the more you scroll through the sections and if you open an item to look at it/order, it does not return you to the same spot when you go back to the section you are browsing. Other than those 2 small things, I still love this app!
2021-12-13	Je*****	This App is very easy to navigate. And if you have issues they will help you during their lives. Customer service is ALWAYS available and willing to help. The quality of items are exactly as described and shown so no negative surprises, but sometimes you do get good surprises in your package 😉
This App is very easy to navigate. And if you have issues they will help you during their lives. Customer service is ALWAYS available and willing to help. The quality of items are exactly as described and shown so no negative surprises, but sometimes you do get good surprises in your package 😉
2021-08-27	Ea*****	Best app around, best boutique. They are all very informative and friendly. Everybody is here to help each other , whether it's the salesperson, staff members behind scene, to all members of the fan page. You can't go wrong with this lovely group.
Best app around, best boutique. They are all very informative and friendly. Everybody is here to help each other , whether it's the salesperson, staff members behind scene, to all members of the fan page. You can't go wrong with this lovely group.
2021-08-24	As*****	This has been my go to place to get clothes for myself they are great they are fast at getting your order sent to you they have a variety of different people wearing the clothes so u know how it will fit different body shapes there shipping fee is awesome there just a all around great place to buy great clothes , shoes ,jewelry, Home goods, makeup etc they have it all at great prices.
This has been my go to place to get clothes for myself they are great they are fast at getting your order sent to you they have a variety of different people wearing the clothes so u know how it will fit different body shapes there shipping fee is awesome there just a all around great place to buy great clothes , shoes ,jewelry, Home goods, makeup etc they have it all at great prices.
2021-08-23	Ta*****	Charming and Main is an amazing App. If you like shopping, getting deals, hanging out with amazing ladies (and a Chris), winning credits to use towards your purchases, then you need this App and/or website in your life! I have never had a bad experience with Charming and Main and my closet has never seen so many great quility items.
Charming and Main is an amazing App. If you like shopping, getting deals, hanging out with amazing ladies (and a Chris), winning credits to use towards your purchases, then you need this App and/or website in your life! I have never had a bad experience with Charming and Main and my closet has never seen so many great quility items.
2021-08-23	Wh*****	LOVE Charming and Main! The app is very user friendly! So easy to use, shop and watch lives right at your fingertips! Best team around and my favorite place to shop! Erin, Chris and their entire Charming and Main family are the absolute best and make you feel like part of the family! ♡ 110% recommend this app and boutique to EVERYONE!
LOVE Charming and Main! The app is very user friendly! So easy to use, shop and watch lives right at your fingertips! Best team around and my favorite place to shop! Erin, Chris and their entire Charming and Main family are the absolute best and make you feel like part of the family! ♡ 110% recommend this app and boutique to EVERYONE!
2020-08-12	Ly*****	This app is so easy to use. I love I can see what the clothes look on someone, before purchasing them. I am not big on shopping in stores, this app makes shopping fun. Love that you can win different discounts.
This app is so easy to use. I love I can see what the clothes look on someone, before purchasing them. I am not big on shopping in stores, this app makes shopping fun. Love that you can win different discounts.
2019-10-29	A *****	Erin and Chris are the best!! They are an awesome boutique! Their customer service and shipping is outstanding! Love shopping from their app. It makes it so much easier to shop any time!!
Erin and Chris are the best!! They are an awesome boutique! Their customer service and shipping is outstanding! Love shopping from their app. It makes it so much easier to shop any time!!
2019-08-02	A *****	Best online boutique ever! The app is very easy to navigate and looks amazing. Phemoninal products! I love that there is always something new. Shipping is super fast. Great Customer service.
Best online boutique ever! The app is very easy to navigate and looks amazing. Phemoninal products! I love that there is always something new. Shipping is super fast. Great Customer service.