Chalzo

Chalzo Logistics is the merchant app for the Chalzo shipping platform. Book
orders, compare live courier rates, track every parcel and manage your wallet
— from your phone, without opening a laptop.

BOOK IN SECONDS
• Create an order with buyer, package and product details in one form
• Live rates from every serviceable courier, sorted by price
• Rates re-price themselves as you edit weight, dimensions or pincode
• Save regular buyers and pickup warehouses for one-tap reuse
• Bulk import orders from Excel or CSV

TRACK EVERYTHING
• Live scan timeline for every shipment
• Scan an AWB barcode with your camera to jump straight to tracking
• Pull the latest status from the courier on demand
• Share a public tracking link with your buyer
• Download the shipping label as a PDF

MONEY, CLEARLY
• Wallet balance, credit limit and spendable amount at a glance
• Online recharge, plus offline recharge requests
• COD remittance schedule and payout history
• Full transaction statement with recharges, debits and refunds

RUN THE OPERATION
• NDR orders — act on failed delivery attempts before they turn into RTO
• RTO Shield — risk scoring on orders before you ship them
• Weight disputes — review courier weight discrepancies and raise a dispute
with photos
• Pickup requests — schedule pickups by warehouse, courier and date
• Rate calculator and your full rate card, always current

KNOW YOUR NUMBERS
• Dashboard with today's bookings, deliveries, RTO and COD to collect
• Shipment trends, status pipeline and courier performance
• Top destinations, top products, repeat customers and high-RTO pincodes
• Custom report builder with saved reports

YOUR STORE, CONNECTED
• Shopify order sync
• API keys and webhooks for your own integrations
• Custom label design and a branded public tracking page
• Team members with role-based access

WHO IT'S FOR
Chalzo Logistics is built for D2C brands, online sellers and businesses that
ship regularly across India. It is a companion app to your Chalzo merchant
account.

AN ACCOUNT IS REQUIRED
You need an active Chalzo merchant account to sign in. You can register
directly in the app — verification of your email and WhatsApp number is
required before your account is activated. KYC is required before shipping.