Reviews of CGEMC

By: Central Georgia EMC App

List of user reviews and ratings for CGEMC

Total ratings

4.12 (Rating count: 105)

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Review summary

Users praise the CGEMC app for its detailed outage info, ease of use, and convenient payment options. However, many report issues with compatibility on newer Android devices, login difficulties, and outdated app versions leading to functionality problems. The app's reporting tools and graphical displays could be improved for better clarity and usability.

Pros

App provides detailed outage information including maps and weather layers.
Allows easy payment directly via the app using debit card or barcode at Dollar General.
User interface is easy to use for viewing usage and reporting outages.
Offers the ability to schedule payment dates, offering convenience.
Provides accurate and informative data about utility usage.

Cons

App has significant compatibility issues with newer Android versions and specific devices like Google Pixel and Nexus 6P.
Users experience login issues including inability to input username and password fields.
App has not been updated recently, leading to functionality problems and causing frustration.
Difficulties with viewing or interacting with charts and graphs on Android, including unreadable dates.

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User Reviews

Recent rating average: 3.80

All time rating average: 4.12

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20% (4)

Date	Author	Comment
2024-11-15	Ri*****	Great
Great
2024-11-13	Ea*****	Was instructed to update the app and now it will not open
Was instructed to update the app and now it will not open
2024-09-25	Ch*****	Good accurate app needs refresh soon starting 2 drag
Good accurate app needs refresh soon starting 2 drag
2024-04-03	Ki*****	The website always tells me the login info I provided is incorrect and only allows limited access.
The website always tells me the login info I provided is incorrect and only allows limited access.
2023-09-25	Fr*****	Very good
Very good
2023-08-01	Ap*****	I love this app because I can just pay straight off my debit card or if you're in Dollar general you can use your barcode and add money that way
I love this app because I can just pay straight off my debit card or if you're in Dollar general you can use your barcode and add money that way
2023-03-27	Ki*****	Great
Great
2023-03-17	Va*****	I have two utilities through this company. I was instructed on how to link them. However, I've never been able to use the app to pay. I had to go back to paper bills mailed to avoid the headache each month to pay.
I have two utilities through this company. I was instructed on how to link them. However, I've never been able to use the app to pay. I had to go back to paper bills mailed to avoid the headache each month to pay.
2022-12-23	Jo*****	Could be improved for Android. Difficult to make use of graphs and charts for daily usage. Can't read the dates.
Could be improved for Android. Difficult to make use of graphs and charts for daily usage. Can't read the dates.
2022-12-05	An*****	Great app easy to use. Great for outages
Great app easy to use. Great for outages