Overview

Features & Capabilities

La app Cetelem ofrece una experiencia de banca móvil para gestionar préstamos, tarjetas y ahorros con un diseño renovado y mayor seguridad. Accede al Cetelem Client Space desde tu móvil y realiza consultas y operaciones en cualquier momento, con inicio de sesión por huella digital cuando esté disponible y PIN único enviado por SMS.

Entre sus funciones destacan: cambiar el modo de pago (pago a final de mes y viceversa), fraccionar y aplazar pagos, pausar la tarjeta temporalmente y reactivarla, o cancelarla si se pierde. También puedes simular préstamos, modificar datos personales y efectuar pagos de deuda. Además, regístrate en un minuto, consulta la disponibilidad de tu tarjeta/línea, realiza transferencias, muestra el PIN de tus tarjetas, consulta movimientos y extractos mensuales, y elegir tu canal de contacto preferido (chat, teléfono, correo, Twitter o SMS). Recibirás notificaciones cuando tu ID caduca y tendrás un canal cómodo para comunicarte con soporte.

User Growth & Download Statistics

By:
Banco Cetelem S.A.U.
Downloads:
1,509,194 7.15K
Rating:
4.40
(19,570)
107 new ratings
Version:
0 Last updated: 2026-06-22
Creation date:
2017-07-27
Publisher country:
ES ES
Email:
de*****@cetelem.es
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Ranking

Other platforms

Apple
Cetelem | Banca online (v3.22.1)
4.70 (14,347)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Banco Cetelem S.A.U.
Google Play Store
https://play.google.com/store/apps/details?id=com.cetelem.HomeBanking
Email:
de*****@cetelem.es
Website:
https://www.cetelem.es

User Reviews

Overall, users report a mix of occasional positive feedback but overwhelmingly strong complaints about login/registration failures, app crashes, inability to perform transfers or access loan details, and poor customer support. Several reviews cite delays with SMS verification and NIE/DNI registration problems. UI glitches such as a fingerprint sensor overlap and landscape flashing are noted. A minority finds the app easy to use when it works. The issues appear persistent across attempts, leading some users to consider stopping payments or avoiding the app until improvements are made.
Pros
  • Some reviewers find the app easy to use when functioning (Fácil y eficiente).
  • A few reviews describe the app as good or in good condition.
  • Some users provide brief positive feedback (e.g., 'bien' / 'so good').
Cons
  • Login/registration failures and access issues (can't login, can't register, NIE/DNI problems, delayed SMS verification codes).
  • App instability and crashes (continual closing, not usable for days, UI glitches like fingerprint sensor overlapping the keyboard, landscape fullscreen flicker).
  • Inability to perform core banking tasks (transfers/payments, depositing, viewing/updating loan details).
  • Poor customer support and communication problems (unresponsive phone support, identity not recognized, handling of NIE/DNI, language barriers).
  • Missing features and broken registration options (Falta de funcionalidades, registration option not working).
Recent reviews
Excellent condition 👍😀👍
by Al*****, 2024-12-12

Good 😊👍
by Zo*****, 2024-11-26
View all user reviews ›

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