Total ratings
3.04 (Rating count: 1,487)
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Review summary
Pros
- App is helpful for top-ups and fund transfers.
- Offers services for flight and bus tickets.
- Does not require loading money like other e-payment apps.
Cons
- App frequently crashes or has bugs.
- Slow performance and issues with verifying accounts.
- Limited number of banks available for linking accounts.
- Poor customer service and responsiveness.
- KYC verification process is cumbersome and time-consuming.
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User Reviews
Recent rating average: 1.60
All time rating average: 3.04
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-29 | worst app for wallet app changed password and tried to login but no any support option only session expired message pop up and no any further process for login for the old account | ||
| worst app for wallet app changed password and tried to login but no any support option only session expired message pop up and no any further process for login for the old account | |||
| 2026-04-18 | i have uploaded my documents since 2 weeks for KYC neither their support responds nor tickets work. They dont even receive calls. | ||
| i have uploaded my documents since 2 weeks for KYC neither their support responds nor tickets work. They dont even receive calls. | |||
| 2026-02-08 | "Hi CellPay Team, I am currently abroad and unable to open the app. It seems to be restricted or having connection issues in this region. Could you please look into this and let me know how I can access my account from here?" | ||
| "Hi CellPay Team, I am currently abroad and unable to open the app. It seems to be restricted or having connection issues in this region. Could you please look into this and let me know how I can access my account from here?" | |||
| 2026-01-09 | cant upload document. | ||
| cant upload document. | |||
| 2025-11-19 | chaldai chaldaina | ||
| chaldai chaldaina | |||
| 2025-11-07 | minute minute ma chalney na chalney hunxa tw stable parna sakdena wallet?use garyako k kam yesto vayasi | ||
| minute minute ma chalney na chalney hunxa tw stable parna sakdena wallet?use garyako k kam yesto vayasi | |||
| 2025-09-16 | Bank account unlink गर्ने सुविधा पनि राख्नुहोस्। | ||
| Bank account unlink गर्ने सुविधा पनि राख्नुहोस्। | |||
| 2025-09-03 | if I can give 0 I give. worst app I try to login it stack. log in problem. | ||
| if I can give 0 I give. worst app I try to login it stack. log in problem. | |||
| 2025-09-02 | Excellent | ||
| Excellent | |||
| 2025-07-23 | Customer care is worst. | ||
| Customer care is worst. | |||
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