CEB Care

Name: CEB Care
Rating: 3.1451614 (4954 reviews)
Author: Electricity Distribution Lanka (Private) Limited

By: Electricity Distribution Lanka (Private) Limited App

CEB Care digital experience

This app was removed from Google Play Store on 2026-05-29

Overview

Removed

Downloads

1,237,206

Data as of 2026-05-29

Rating:

3.15

(4,954)

Version:

1.4.0

Last updated: 2024-03-29

Features & Capabilities

CEB Care is a user-centric Chrome extension that revolutionizes how consumers interact with the Ceylon Electricity Board. It offers a digital platform providing enhanced control and visibility over electricity accounts. Users can seamlessly lodge complaints, manage multiple accounts, receive real-time interruption alerts, and view an interruption calendar for better planning. The extension also allows users to check detailed bill and payment information, make online payments conveniently, estimate electricity usage, and utilize a bill calculator for budgeting purposes. With CEB Care, managing electricity services becomes efficient, transparent, and hassle-free, empowering consumers to stay informed and in control.

User Growth & Download Statistics

App

By:

Electricity Distribution Lanka (Private) Limited

Downloads:

1,237,206

Rating:

3.15

(4,954)

Version:

1.4.0 Last updated: 2024-03-29

Version code:

Creation date:

2019-07-02

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk

Size:

20.91MB

Email:

ce*****@ceb.lk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-05-29

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Electricity Distribution Lanka (Private) Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.ceb.lk.cebcare

Email:

ce*****@ceb.lk

Website:

http://www.ceb.lk

User Reviews

CEBCare is viewed as a good idea with potential, but is hampered by repeated login failures, instability, and payment problems. The UI feels outdated and users request modernization, better data access, and easier complaint submission. Several reviews compare it unfavorably to Water Board’s app and urge updates. Overall sentiment is mixed, with some praise for staff responsiveness and the app’s usefulness when it works.

Pros

Good idea / generally positive reception of the app
CEB staff are quick and provide good service to users
App is seen as developing with expected updates and improvements
Users are asking for feature enhancements (e.g., better data access and UI) indicating potential for future improvements

Cons

Frequent login issues and invalid passwords preventing access
App instability and not functioning properly / frequent errors
Online payment issues and lack of bill payment history
Outdated user interface and overall design; needs modernization
Difficulty submitting complaints / cannot place complaints easily

Recent reviews

not working well

Is*****, 2026-05-24

The biggest flaw in the CEB app is that there is a possibility that a Complaint can be falsely reported as Completed. There is no option for the customer to inform the CEB that it has not been computed.