Reviews of Java Espress Beverage Company

By: Java Espress Beverage Co.

List of user reviews and ratings for Java Espress Beverage Company

Total ratings

4.25 (Rating count: 147)

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Review summary

Users appreciate the app's rewards program and the convenience of online ordering when it works, alongside friendly in-store service enhancing the experience. However, many report persistent problems with the ordering feature, including location restrictions, frequent errors, and payment issues. The app is also criticized for glitches, slow performance, and difficulties managing rewards and gift cards, all of which impair its reliability and usefulness.

Pros

Ability to earn and track rewards points through the app
Convenient to order drinks online and save time
Friendly and perfect coffee service at stores, enhancing overall experience

Cons

App has significant ordering issues; users cannot order in certain locations or at all times
Ordering function often doesn't work or returns errors preventing completion
Users are required to enter payment info repeatedly and face issues with reloading their Java Card via the app
The app is glitchy, slow, and difficult to navigate at times
Inability to add or use Java gift cards and rewards cards properly within the app

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User Reviews

Recent rating average: 1.90

All time rating average: 4.25

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16% (9)

Date	Author	Comment
2024-09-08	An*****	Only let's you select one location
Only let's you select one location
2024-09-05	Ze*****	It is now Sept, still can't order in Utah off the app!!!! Will update stars when you allow app ordering in Utah. For now I will just go to places that allow you order via online or the app.
It is now Sept, still can't order in Utah off the app!!!! Will update stars when you allow app ordering in Utah. For now I will just go to places that allow you order via online or the app.