Reviews of Advantage Auto Quick Photo

By: CCC Intelligent Solutions Inc.

List of user reviews and ratings for Advantage Auto Quick Photo

Total ratings

4.50 (Rating count: 758)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users find the app offers helpful guidance and an easy photo-taking process that eases insurance claim submissions. However, many face issues such as inability to upload existing photos, frequent freezing on the video recording step, and limited options to report multiple or detailed damages. Navigation problems and high data consumption contribute to user frustration, despite the app's intent to simplify claims uploading.

Pros

The app is easy to use with step-by-step instructions.
Helpful guidance such as outlines and tips to take quality photos.
Allows users to upload multiple photos to capture all damaged areas.
Provides the ability to review and retake photos before submitting.
Simplifies the process of uploading claim photos and videos to insurance.

Cons

App does not allow uploading of existing photos from device.
Video recording feature frequently freezes, especially when prompting to turn phone to landscape.
Cannot input detailed information or select multiple damage points, limiting damage reporting.
Difficult navigation with no option to go back to previous sections.
App consumes a lot of data and time, with obstructive instructions windows.

Upgrade to see all 347 reviews

User Reviews

Recent rating average: 3.20

All time rating average: 4.50

Upgrade to see all 347 reviews

2% (8)

Date	Author	Comment
2024-12-08	Ta*****	The app made it much easier, I had already taken pictures to send unfortunately it doesn't allow you to upload them. Other than that, it was quite easy.
The app made it much easier, I had already taken pictures to send unfortunately it doesn't allow you to upload them. Other than that, it was quite easy.
2024-09-18	Sh*****	This app sucks, hard to maneuver thru & NOT user friendly!!! It's unbelievable this was my only choice to get the claim processed, especially since it wasn't my fault & this was the person's insurance company who hit my car. Extremely frustrating 😑 😤
This app sucks, hard to maneuver thru & NOT user friendly!!! It's unbelievable this was my only choice to get the claim processed, especially since it wasn't my fault & this was the person's insurance company who hit my car. Extremely frustrating 😑 😤