Reviews of CBRE GWS Service Request

By: CBRE

List of user reviews and ratings for CBRE GWS Service Request

Total ratings

4.00 (Rating count: 71)

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Review summary

Users find the CBRE GWS Service Request app easy to use and effective for office infrastructure ticket raising, with good responsiveness once issues are reported. However, many face recurring crashes, especially after Android 10 upgrades or when submitting images. Activation link and registration processes are problematic, often causing infinite loops and persistent errors. Additionally, users report lack of support following request submission, and incorrect location details due to activation code bugs.

Pros

User-friendly and easy to use interface
Effective for office infrastructure related ticket raising
Positive responsiveness once issues are raised
Generally good for facility management requests

Cons

App crashes frequently, especially when opening or submitting images
Problems with activation link causing infinite loops and registration errors
Incorrect handling of activation codes leading to persistent wrong location data
Lack of support or response after submitting requests
Issues with app stability post Android 10 upgrade

User Reviews

Recent rating average: 3.50

All time rating average: 4.00

5 star

400% (8)

Date	Author	Comment
2024-10-30	HA*****	Great app very easy to use.
Great app very easy to use.
2024-10-09	Sh*****	Nice app for office infrastructure related ticket raising
Nice app for office infrastructure related ticket raising