Reviews of carter's

By: Carter's Inc

List of user reviews and ratings for carter's

Total ratings

2.62 (Rating count: 7,458)

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Review summary

The Carters Android app is valued for its clothing options and sale prices, with some praise for sales notifications. However, it suffers from persistent performance and reliability problems (slow/laggy, crashes, login troubles, navigation glitches) and occasionally redirects to the web, indicating a need for substantial UX and stability improvements.

Pros

Carters offers attractive childrens clothing with generally good quality.
Prices are reasonable and there are frequent sales/discounts.
The app notifies users of sales, helping find deals.
Overall brand sentiment toward Carterss a trusted source for kidslothing and a positive product lineup.

Cons

The app is slow, laggy, and frequently crashes or freezes.
Login/sign-in issues prevent access to accounts, balance view, or checkout.
Navigation UX is buggy with glitches, slow scrolling, and loops that push you back to the top.
Sometimes the app opens Carters website in a browser instead of staying within the app.
Checkout/ cart flow is unstable and users report impression of overall unreliability.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.62

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2% (56)

Date	Author	Comment
2026-06-21	Do*****	bad experience with the app. not much help from tech. Ive logged in through different computers and it just wont work.
bad experience with the app. not much help from tech. Ive logged in through different computers and it just wont work.
2026-06-04	Su*****	As a Great Grammy I want to buy the whole store.
As a Great Grammy I want to buy the whole store.
2026-05-31	Kr*****	The past few weeks, when you open the app it just looks like the desktop webiste where everything is tiny on the screen. It is not like a mobile app. I'm not sure if it needs an update or what?
The past few weeks, when you open the app it just looks like the desktop webiste where everything is tiny on the screen. It is not like a mobile app. I'm not sure if it needs an update or what?