CARRISway

Name: CARRISway
Rating: 2.3846154 (1900 reviews)
Author: COMPANHIA CARRIS DE FERRO DE LISBOA, E.M., S.A.

By: COMPANHIA CARRIS DE FERRO DE LISBOA, E.M., S.A. App

See routes and schedules in real time and carry your pass anywhere!

Overview

Google Play Store

Downloads

292,084 ▲ 1.28K

Data as of 2026-10-28

Rating:

2.38

(1,900) +4

Version:

2.0.4

Last updated: 2026-08-28

Ranking

#134,521 ▲ 21

Overall

Features & Capabilities

CARRISway lets you browse a live map of Lisbon to see where every CARRIS bus and tram is in real time. Check arrival times for any route or stop and search by route number, stop name or location to plan your journey with confidence.

Top up your transport pass on the go using your mobile phone — pay with MBway or credit card and request a receipt instantly. Fast, convenient and designed for commuters and visitors who want accurate transit info and easy mobile ticketing in one app.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

COMPANHIA CARRIS DE FERRO DE LISBOA, E.M., S.A.

Downloads:

292,084 1.28K

Rating:

2.38

(1,900) 4 new ratings

Version:

2.0.4 Last updated: 2026-08-28

Version code:

131

Creation date:

2024-02-20

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.NFC Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

34.52MB

Email:

at*****@carris.pt

Website:

https://www.carris.pt DR 72

Privacy policy:

https://www.carris.pt/a-carris/termos-e-condicoes/

Full description:

Source:

Google Play Store

Data ingested on:

2026-10-28

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:: COMPANHIA CARRIS DE FERRO DE LISBOA, E.M., S.A.
Google Play Store: https://play.google.com/store/apps/details?id=com.carris.passcard
Email:: at*****@carris.pt
Website:: https://www.carris.pt

User Reviews

Users report that the CARRISway app is often unreliable. Many experience crashes and a startup error that blocks access. Card top-ups frequently fail, get cancelled, or leave balances stuck, and some users lost money. The app is also very slow, sometimes hangs when showing schedules, and provides incorrect information. Some users said top-ups worked well for them, including with MB Way. Complaints also cite the lack of an English language option and the lack of a status page for outages.

Pros

Card top-up worked smoothly for some users, including payments via MB Way
Some users found the top-up process fast and reliable when it worked

Cons

Frequent crashes and errors, including a 'Erro ao carregar configurações' message that prevents the app from opening
Card top-up often fails or is cancelled, and some users lost money or had balances stuck on their cards
Very slow loading, sometimes taking minutes, and the app hangs when showing schedules
Information is often incorrect, such as wrong schedules or card zones
No English language option

Recent reviews

só serve para passar a usar o Google maps. Ao menos ponham paragens favoritas como a app da Carris antiga

fi***** 2026-10-26

A opcao de carregar o cartão funcionava muito bem mas este mês estou impossibilitada de usar esta app devido ao erro abaixo, alguma solução? "Erro Ocorreu um erro ao carregar configurações Por favor, tente novamente mais tarde. TENTAR NOVAMENTE carris" já desinstalei e voltei a instalar e tentei em outro telemóvel mas continua a apresentar o mesmo erro