Reviews of Carrabba's Italian Grill

By: Carrabba's Italian Grill Inc. App

List of user reviews and ratings for Carrabba's Italian Grill

Total ratings

4.82 (Rating count: 3,203)

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Review summary

Overall, reviews praise Carrabba's for good food, friendly service, and value, with reliable pickup. The main recurring drawbacks are app usability and reliability, plus tipping frustrations in online ordering.

Pros

Consistently high-quality, fresh and flavorful food.
Friendly, attentive staff and great service.
Good value with generous portions.
Reliable dining experience across visits and loyal customer base.
Online ordering for pickup is reliable and orders are ready on arrival.

Cons

Poor app usability and reliability (difficult to navigate, buggy cart, sign-up/login issues).
Tipping flow in online orders is frustrating (tip customization can reset or default to a preset).

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User Reviews

Recent rating average: 4.60

All time rating average: 4.82

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23% (22)

Date	Author	Comment
2026-08-11	Tr*****	always great food and service
always great food and service
2026-08-05	We*****	it never seems to recognize the receipt, forcing me to call or email.
it never seems to recognize the receipt, forcing me to call or email.
2026-07-28	K *****	Carrabas is my go to for a great lunch at a great price!
Carrabas is my go to for a great lunch at a great price!
2026-07-25	Ka*****	Great authentic Italian food and excellent service!
Great authentic Italian food and excellent service!
2026-07-21	Sh*****	Love the food! My favorite is the Shrimp fettuccine & the bread with the oil!
Love the food! My favorite is the Shrimp fettuccine & the bread with the oil!
2026-07-11	Va*****	easy and fast
easy and fast
2026-07-05	Ma*****	Love this place
Love this place
2026-06-21	Ke*****	Delicious food. Excellent customer service. 👌
Delicious food. Excellent customer service. 👌
2026-06-21	Li*****	Always great!!
Always great!!
2026-06-21	ja*****	easy online ordering and the food is excellent.
easy online ordering and the food is excellent.