Reviews of CarGurus: Used & New Cars

By: CarGurus, Inc App

List of user reviews and ratings for CarGurus: Used & New Cars

Total ratings

4.82 (Rating count: 232,615)

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Review summary

Overall, users rate CarGurus as a top car-shopping app with a clean, easy-to-use interface and no bloat. Key strengths include a wide selection of cars, strong search and filtering options, and price tracking with email updates. Many reviews also highlight the ability to save searches without an account. A few reviewers report drawbacks such as dealership prices being high and occasional unsolicited calls from lenders, but these are not universal. In short: great usability, broad inventory, and proactive price updates are the main draws.

Pros

Easy to use, practical, clean UI with no bloat
Wide selection of cars to choose from
Powerful search and filtering options (precise filters)
Price updates and price-range tracking via email
Save searches without an account/quick setup

Cons

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User Reviews

Recent rating average: 4.60

All time rating average: 4.82

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13% (88)

Date	Author	Comment
2026-06-30	Da*****	finding a lot of different vehicles at different prices... Trying 2 find one I want still looking
finding a lot of different vehicles at different prices... Trying 2 find one I want still looking
2026-06-29	Na*****	is actually awesome 👌 👏 👍 😍 💖
is actually awesome 👌 👏 👍 😍 💖
2026-06-29	F *****	easy to navigate and helpful in understanding financing
easy to navigate and helpful in understanding financing
2026-06-29	Ry*****	car gurus did 90% of the work for me....they will be my first stop EVERYTIME I look for car ...with 7 kids growing up I'm going to be looking at a small fleet ...so I need all the help I can get :) thank God I finally got cable and stopped having kids
car gurus did 90% of the work for me....they will be my first stop EVERYTIME I look for car ...with 7 kids growing up I'm going to be looking at a small fleet ...so I need all the help I can get :) thank God I finally got cable and stopped having kids
2026-06-29	Co*****	excellent
excellent
2026-06-28	Da*****	it wasn't what I expected the phone is out of wake
it wasn't what I expected the phone is out of wake
2026-06-28	Jo*****	Good vehicle Great prices
Good vehicle Great prices
2026-06-28	Ma*****	Basic features are broken. You can't create a search for a car unless there's at least one car in your area matching the search, otherwise it disables the search button. Another issue is if I create a search and subscribe to emails, it will spam me daily with "suggested" cars that don't even match the search criteria. It keeps checking the delivery options box on my search even though I didn't save it with it. If that doesn't sound right to you you need to familiarize yourself with your own app.
Basic features are broken. You can't create a search for a car unless there's at least one car in your area matching the search, otherwise it disables the search button. Another issue is if I create a search and subscribe to emails, it will spam me daily with "suggested" cars that don't even match the search criteria. It keeps checking the delivery options box on my search even though I didn't save it with it. If that doesn't sound right to you you need to familiarize yourself with your own app.
2026-06-28	Sh*****	reasonable prices on Chevy Camaro s.
reasonable prices on Chevy Camaro s.
2026-06-28	Ju*****	fast quick and easy to use
fast quick and easy to use