SMILE APP

Name: SMILE APP
Rating: 2.9272728 (73 reviews)
Author: Carextech

By: Carextech

Smile™ is a web-based software platform for end-to-end communications

Features & Capabilities

SMILE APP is a comprehensive web-based platform designed to enhance communication and connection within senior living communities. It allows residents, their families, and staff to stay linked by sharing life stories, favorite activities, and participating in personalized life enrichment programs. The platform focuses on individual needs, using assessed care information to tailor meaningful experiences.

Additionally, SMILE APP enables senior living communities to monitor and report on their program effectiveness, resident participation, and compliance with regulatory standards. This all-in-one solution fosters engagement, community involvement, and supports quality care management.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

5.26 Last updated: 2025-02-24

Version code:

127

Creation date:

2018-05-24

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.USE_BIOMETRIC Low risk

Size:

74.85MB

Email:

sm*****@carextech.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 398,654 ▼ 313

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Carextech

Google Play Store

https://play.google.com/store/apps/details?id=com.carextech.smileapp

Email:

sm*****@carextech.com

Website:

http://www.carextech.com

User Reviews

The SMILE APP is valued for helping families stay connected by sharing photos and updates about residents in care facilities, with a user-friendly interface. However, multiple users report serious issues including frequent crashes, login problems, persistent and unresolvable update loops, missing notifications, and poor customer support. While it worked well initially, recent updates have introduced bugs that significantly degrade the user experience.

Pros

Allows users to see photos of residents, helping families stay connected with loved ones at care facilities.
App interface is quick, easy, intuitive, and responsive, making communication easier.
Alerts and notifications about residents' activities are appreciated by users.
The app was effective and valuable to users before recent updates introduced issues.

Cons

App frequently crashes or becomes unresponsive, making it difficult or impossible to use.
Users encounter persistent login problems, including incorrect username/password errors even after resetting passwords.
Update prompts lead to an update loop or fail to install updates, preventing app access.
Notifications sometimes fail to appear, and users report difficulties downloading videos.
Customer support is unresponsive or unhelpful, leaving issues unresolved for users.

Recent reviews

The app constantly pops up a window saying "SmileApp isn't responding" and offers options to Close app or Wait. You can click wait, but the popup reappears after a few seconds, so it is almost impossible to use this app.