SMILE APP Android

SMILE APP

Smile™ is a web-based software platform for end-to-end communications

Features & Capabilities

SMILE APP is a comprehensive web-based platform designed to enhance communication and connection within senior living communities. It allows residents, their families, and staff to stay linked by sharing life stories, favorite activities, and participating in personalized life enrichment programs. The platform focuses on individual needs, using assessed care information to tailor meaningful experiences.

Additionally, SMILE APP enables senior living communities to monitor and report on their program effectiveness, resident participation, and compliance with regulatory standards. This all-in-one solution fosters engagement, community involvement, and supports quality care management.

User Growth & Download Statistics

App
By:
Carextech
Downloads:
22,643 82
Rating:
2.93
(73)
1 new ratings
Version:
5.26 Last updated: 2025-02-24
Version code:
127
Creation date:
2018-05-24
Publisher country:
US US
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.INTERNET Low risk
  • android.permission.MODIFY_AUDIO_SETTINGS Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.READ_APP_BADGE Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • See more
Size:
74.85MB
Email:
sm*****@carextech.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-21
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Carextech
Google Play Store
https://play.google.com/store/apps/details?id=com.carextech.smileapp
Email:
sm*****@carextech.com
Website:
http://www.carextech.com

User Reviews

The SMILE APP is valued for helping families stay connected by sharing photos and updates about residents in care facilities, with a user-friendly interface. However, multiple users report serious issues including frequent crashes, login problems, persistent and unresolvable update loops, missing notifications, and poor customer support. While it worked well initially, recent updates have introduced bugs that significantly degrade the user experience.
Pros
  • Allows users to see photos of residents, helping families stay connected with loved ones at care facilities.
  • App interface is quick, easy, intuitive, and responsive, making communication easier.
  • Alerts and notifications about residents' activities are appreciated by users.
  • The app was effective and valuable to users before recent updates introduced issues.
Cons
  • App frequently crashes or becomes unresponsive, making it difficult or impossible to use.
  • Users encounter persistent login problems, including incorrect username/password errors even after resetting passwords.
  • Update prompts lead to an update loop or fail to install updates, preventing app access.
  • Notifications sometimes fail to appear, and users report difficulties downloading videos.
  • Customer support is unresponsive or unhelpful, leaving issues unresolved for users.
Recent reviews
The app constantly pops up a window saying "SmileApp isn't responding" and offers options to Close app or Wait. You can click wait, but the popup reappears after a few seconds, so it is almost impossible to use this app.
by An*****, 2025-01-27

Can't open app Keeps saying user name and password wrong. Can't seem to correct it
by Ca*****, 2025-01-26
View all user reviews ›

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