Reviews of AlloCare

By: CareDx App

List of user reviews and ratings for AlloCare

Total ratings

3.51 (Rating count: 154)

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Review summary

Users appreciate the app's intent to deliver medical test results and useful news, along with responsive support. However, many experience frequent crashes, login issues, and failures to receive test results. Bugs introduced in updates affect usability, causing frustration and leading some to abandon the app despite its intended value.

Pros

When the app works, it provides access to medical test results and news.
Support team is responsive to reported bugs and feature requests.
Notifications alert users when lab results are ready.

Cons

The app frequently crashes and is unstable, especially when viewing test results or logging in.
Users commonly report not receiving their medical test results through the app.
App has issues with updates causing screen display problems and login errors.
Buggy behavior includes repeated login loops and persistent crashes despite reinstalling or clearing cache.
Some app features like notifications can't be effectively controlled from settings.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.51

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59% (13)

Date	Author	Comment
2025-02-03	Si*****	App pretty worthless. I can never see replies to my comments, or comment on others posts. I used to get all my test results, now I'm not getting them anymore. Why have the app at all!?
App pretty worthless. I can never see replies to my comments, or comment on others posts. I used to get all my test results, now I'm not getting them anymore. Why have the app at all!?
2025-01-29	Li*****	Recently blood work results are not updating.
Recently blood work results are not updating.
2023-11-06	Ke*****	So I am awaiting results from kidney test. You guys sent me this app. It dosent work. People waiting on these results do not need additional anxiety.
So I am awaiting results from kidney test. You guys sent me this app. It dosent work. People waiting on these results do not need additional anxiety.
2023-07-08	Sh*****	The app keeps crashing. I can't access my data. Please fix the issue
The app keeps crashing. I can't access my data. Please fix the issue
2023-07-04	re*****	It used to work. Now I can't get my results. I really like CareDX as a company usually but this app isn't working and tech support isn't helping. It looks like this is happening a lot.
It used to work. Now I can't get my results. I really like CareDX as a company usually but this app isn't working and tech support isn't helping. It looks like this is happening a lot.
2023-06-28	B *****	Bad update for Android users. Doesn't fit size of screen that overlaps with medications and other logins. Got used to the setup but now my results doesn't show up again. Just now to login my medications an error occurred not letting me in the app and just closes.
Bad update for Android users. Doesn't fit size of screen that overlaps with medications and other logins. Got used to the setup but now my results doesn't show up again. Just now to login my medications an error occurred not letting me in the app and just closes.
2023-06-27	jo*****	The app crashes on install much of the time. It also is unstable when you use it. I get notifications when my lab results are ready, but they are never in the app. Worthless. I will delete it and just look at my doctor's portal that gets the results one day later. Lot of money for a lab test to not have a way to get the results.
The app crashes on install much of the time. It also is unstable when you use it. I get notifications when my lab results are ready, but they are never in the app. Worthless. I will delete it and just look at my doctor's portal that gets the results one day later. Lot of money for a lab test to not have a way to get the results.
2023-06-08	Ji*****	Can't get results app keeps crashing. Cleared cache everything.
Can't get results app keeps crashing. Cleared cache everything.
2023-06-06	Ro*****	Constantly not accessible due to bugs. When it actually works, it is very useful.
Constantly not accessible due to bugs. When it actually works, it is very useful.
2023-05-12	An*****	I have been able to access my Allosure results just fine. Until last week that is, as now every time I click on test results - the app crashes. I already uninstalled and reinstalled, the problem persist. My suggestion is to fix the app, or even better allow us patients to access our results on a web-based interface. Thank you.
I have been able to access my Allosure results just fine. Until last week that is, as now every time I click on test results - the app crashes. I already uninstalled and reinstalled, the problem persist. My suggestion is to fix the app, or even better allow us patients to access our results on a web-based interface. Thank you.