Reviews of Trainline Business EU

By: Trainline SAS App

List of user reviews and ratings for Trainline Business EU

Total ratings

4.36 (Rating count: 11,704)

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Review summary

Users generally praise Trainline Business EU for its simple, lightweight interface, clear up-to-date information, and fast bookings across Europe. It’s often viewed as high-quality and competitive. However, recurring issues include unreliable payments (PayPal removal, limited options), UX degradation from updates, UK business account payment problems, refund difficulties, and a predictive search that hampers comparing operators.

Pros

Easy to use, lightweight, no-frills interface.
Clear, up-to-date information with easy search for trains and fares.
Fast bookings and quick, simple experience across Europe.
Ergonomic, user-friendly design praised by multiple users.

Cons

Payments sometimes fail or are restricted (e.g., removal of PayPal, limited payment options).
UX degraded by frequent updates; some users find it less intuitive or ugly compared to earlier versions.
Not working for Trainline UK business accounts.
Refunds can be refused or difficult to obtain; poor refund handling.
Too predictive search makes it hard to compare alternative train operators.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.36

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23% (13)

Date	Author	Comment
2026-03-21	Ma*****	Useless
Useless
2026-02-20	Tr*****	avoid by any means
avoid by any means
2025-09-19	sa*****	lightweight app easy to use and no frills
lightweight app easy to use and no frills
2025-08-10	Mi*****	ridateci orario treni
ridateci orario treni
2025-01-10	Ra*****	very good apps
very good apps
2023-12-07	Ad*****	Excellent quality
Excellent quality
2023-07-17	An*****	Does not work for Trainline UK business account
Does not work for Trainline UK business account
2023-03-16	Lo*****	Very quick and simple. My favorite app to book train tickets in Europe!
Very quick and simple. My favorite app to book train tickets in Europe!
2022-10-05	Yv*****	Do not switch, ne pas changer de version. The ergonomics of this app are simply the best. Works well in every condition. Please keep it alive.
Do not switch, ne pas changer de version. The ergonomics of this app are simply the best. Works well in every condition. Please keep it alive.
2022-09-19	*****	Appalling
Appalling