Features & Capabilities

The Canyon app is your ultimate companion for managing and enjoying your Canyon bike. Easily assemble your bike with step-by-step guides and unboxing videos. Stay connected with features like digital theft protection and live bike location tracking, especially for Spectral:ON models. Keep your bike in peak condition with personalized maintenance advice, cleaning tips, and timely replacement reminders, all tailored specifically to your bike model.

Access comprehensive details about your bike, including its features, dimensions, and original components, all in one convenient place. The app also offers inspiring biking articles and videos to boost your motivation and enhance your riding experience. Manage your insurance information effortlessly within the app, ensuring quick access whenever needed. Whether you're a seasoned rider or new to biking, the Canyon app helps you get the most out of every ride while keeping your bike safe and in top shape.

User Growth & Download Statistics

App Sports
By:
Canyon Bicycles
Downloads:
163,596 1.96K
Rating:
4.56
(2,192)
13 new ratings
Version:
7.0.0 Last updated: 2026-05-19
Version code:
81669
Creation date:
2023-05-07
Publisher country:
DE DE
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.BLUETOOTH_SCAN Moderate risk
  • android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE Moderate risk
  • android.permission.READ_BASIC_PHONE_STATE Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • See more
Size:
42.93MB
Email:
su*****@canyon.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-09
Compare stats and ranking:

Ranking

Other platforms

Apple
Canyon (v8.2.0)
4.80 (2,278)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Canyon Bicycles
Google Play Store
https://play.google.com/store/apps/details?id=com.canyon.connected
Email:
su*****@canyon.com
Website:
https://canyon.com

User Reviews

User feedback on Canyon's Android app is mixed. Many users praise the app as great/excellent and value its bike-management features, but a sizable portion report reliability issues (errors, login problems, orders not processing), poor after-sales support, and hardware-related problems (GPS/location not updating, inability to connect to bikes or scan QR codes). Localization problems (random language changes) worsen the experience. Overall, the app shows promise but remains inconsistent and in need of stability and better support.
Pros
  • Overall positive reception: multiple reviews describe the app as great, excellent, or love the app.
  • Generally responsive and usable when functioning.
  • Provides bike details and PDFs within the app for reference.
Cons
  • Frequent errors and the app does not work reliably, including login blockers.
  • Poor or unresponsive after-sales support from Canyon.
  • Bike location/GPS not updating or showing incorrect locations.
  • Localization issues: random language changes and default Swedish.
  • Connectivity problems with bikes and QR scanning (inability to connect to bikes, QR codes not recognized).
Recent reviews
useless + can see only 1 order. waste of time
by Mi*****, 2026-05-30

I have had my Canyon for 3months it is wonderful. I strongly recommend this bike.
by An*****, 2026-05-20

I like the app and have used it whenever I am shopping for spares or replacements to be sure what original components I have. However, recently the feature to look up the original components is no longer working. I hope that a dev sees it and can report the problem
by Ry*****, 2026-05-02
View all user reviews ›

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