Reviews of Camcloud

By: Camcloud Inc.

List of user reviews and ratings for Camcloud

Total ratings

3.89 (Rating count: 373)

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Review summary

Users appreciate Camcloud's capability to remotely monitor cameras and the ease of initial setup, praising its affordability and customer support. However, common issues include difficulties adding or deleting cameras, frequent app crashes, lagging, and playback problems following updates. Registration errors and unclear instructions further frustrate users. Despite functional live feeds, the app's usability suffers due to these recurring problems and poor customer support.

Pros

Allows monitoring cameras via the internet for home and family security
Easy setup and quick detection of cameras
Lower cost security monitoring cloud storage solution
Good customer service and support noted by some users
Supports live feed viewing via the app

Cons

Difficulties adding or deleting cameras with unclear instructions
Frequent crashes and app lagging issues after updates
Problems with playback functionality within the app after updates (blank screens)
Issues with user registration and username/email already in use errors
Poor or unresponsive customer support regarding unresolved issues

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User Reviews

Recent rating average: 3.00

All time rating average: 3.89

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50% (10)

Date	Author	Comment
2024-11-16	Ra*****	It's just great! I'am able to monitor my cams vía Internet. I can protec my Family and my house.
It's just great! I'am able to monitor my cams vía Internet. I can protec my Family and my house.
2023-04-30	Ca*****	Worked awesome, now the ability to download images from snapshots is not working.
Worked awesome, now the ability to download images from snapshots is not working.
2021-12-14	Bu*****	Loaded easily. Found cam quickly. Works..
Loaded easily. Found cam quickly. Works..
2021-06-05	re*****	Never use it so I cannot give you an accurate rating
Never use it so I cannot give you an accurate rating
2020-07-26	De*****	It is not clear to add cameras . I had tried a lot. My EZVIZ IP cameras are connected through hotspots and working properly in EZVIZ app. But i m failing to connect through this app. Pl clear which username and password to apply where. And pl clear about the Ip addresses how to enter the same.
It is not clear to add cameras . I had tried a lot. My EZVIZ IP cameras are connected through hotspots and working properly in EZVIZ app. But i m failing to connect through this app. Pl clear which username and password to apply where. And pl clear about the Ip addresses how to enter the same.
2020-07-16	Ri*****	Best app I have found to operate my camera!! How can I add a second camera?
Best app I have found to operate my camera!! How can I add a second camera?
2020-02-11	A *****	Time wasters just tried to register. It keeps saying ; register fail, email already in use" I tried with a brand new email address , again says; this email is already registered. So they just stole 2 email address info from me... TO DEVELOPERS, I ASK FORNALLY FOR YOU TO NOT USE OR SELL MY DETAILS , AND REMOVE BOTH MY EMAIL ADDRESS YOU AQUIRED FROM ME BY ALREADY, MAKING ME THINK IM A CUSTOMER.. Why on earth will I lie
Time wasters just tried to register. It keeps saying ; register fail, email already in use" I tried with a brand new email address , again says; this email is already registered. So they just stole 2 email address info from me... TO DEVELOPERS, I ASK FORNALLY FOR YOU TO NOT USE OR SELL MY DETAILS , AND REMOVE BOTH MY EMAIL ADDRESS YOU AQUIRED FROM ME BY ALREADY, MAKING ME THINK IM A CUSTOMER.. Why on earth will I lie
2020-01-28	A *****	Updating my rating to 5 stars to acknowledge this app as a solid lower cost security monitoring cloud storage solution, and their good customer service/support through my experience as a customer.
Updating my rating to 5 stars to acknowledge this app as a solid lower cost security monitoring cloud storage solution, and their good customer service/support through my experience as a customer.
2019-11-03	A *****	Can not delete a camera
Can not delete a camera
2019-09-20	A *****	Unable to create a username, always says username already exists
Unable to create a username, always says username already exists