Reviews of Cajasur

By: KUTXABANK, S.A App

List of user reviews and ratings for Cajasur

Total ratings

5.00 (Rating count: 4,647)

Review summary

Cajasur app is praised for its intuitive design, good service, and faster performance compared to mobile web access. However, multiple users report lack of English support, annoying promotional banners, and technical issues that prevent account access after updates. Overall, while the app meets basic needs and offers a good user interface, it suffers from usability disruptions and accessibility issues.

Pros

App is visually intuitive and easy to use
Good service and functionality for monitoring accounts
Faster and better than using a mobile web version
Overall fantastic customer service
App serves its basic purpose effectively

Cons

No English language option available
Users experience errors and inability to access accounts after update prompts
Annoying and intrusive promotional banner interfering with usability
Some basic functionality issues, such as recharge notifications not working

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User Reviews

Recent rating average: 3.40

All time rating average: 5.00

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30% (6)

Date	Author	Comment
2023-11-27	Bi*****	Very good service
Very good service
2023-10-19	al*****	Needs an English option
Needs an English option
2023-06-10	Cr*****	A la altura de la de los grandes bancos. Visual, muy intuitiva y fácil de usar
A la altura de la de los grandes bancos. Visual, muy intuitiva y fácil de usar
2022-01-11	Fr*****	No se puede confirmar la recarga de revolut. La notificación no llega y si seleccionas el aviso manualmente dentro de la app de cajasur, da error 03980. Con la app de iPhone no había problema.
No se puede confirmar la recarga de revolut. La notificación no llega y si seleccionas el aviso manualmente dentro de la app de cajasur, da error 03980. Con la app de iPhone no había problema.
2021-09-03	Al*****	It serves its purpose
It serves its purpose
2021-07-24	Ko*****	Extremely basic
Extremely basic
2021-03-08	Mi*****	Servicio fantástico
Servicio fantástico
2021-03-08	Su*****	Think an option for English would help
Think an option for English would help
2021-03-05	Pa*****	Esta muy bien el. App
Esta muy bien el. App
2020-11-14	Ra*****	Very good
Very good