Reviews of CAFELAX

By: CAFELAX

List of user reviews and ratings for CAFELAX

Total ratings

3.50 (Rating count: 454)

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Review summary

Summary: The app is praised for fast delivery, value pricing, and strong product range with good service and usability. The most recurring complaints are stockouts, delivery unreliability, and pricing concerns. Some users also report service issues and occasional app glitches. Addressing stock management, delivery consistency, clearer promotions, and price competitiveness would address the dominant concerns while preserving the app’s strengths.

Pros

Fast delivery / timely delivery
Competitive prices and good value
High-quality coffee and wide variety
Outstanding customer service
User-friendly app experience

Cons

Items frequently out of stock
Delivery delays / inconsistent timing
Pricing concerns (high prices / weak discounts)
Unprofessional or poor customer service experiences
Occasional app/order issues

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User Reviews

Recent rating average: 4.10

All time rating average: 3.50

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175% (7)

Date	Author	Comment
2025-02-04	Mo*****	High prices, low discounts, and promotions
High prices, low discounts, and promotions
2025-01-31	Sa*****	Wish they could stalk the tornado ice maker because it's sold out
Wish they could stalk the tornado ice maker because it's sold out