Reviews of Cadana

By: Cadana App

List of user reviews and ratings for Cadana

Total ratings

3.00 (Rating count: 163)

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Review summary

Users appreciate Cadana for its fast and reliable transactions, good exchange rates, and ease of use, particularly for salary and international payments. However, multiple reviews report significant login difficulties, app instability and crashes after updates, poor and unresponsive customer support, document verification problems, and withdrawal delays that impact the user experience negatively.

Pros

Swift and fast transaction processing
Good conversation/exchange rates
Easy to use and user-friendly interface
Reliable service for receiving salary and international payments

Cons

Frequent login issues, including problems with email/password credentials and account registration
App crashes and functionality problems, especially after updates
Poor customer support with generic responses and difficulties accessing help
Issues with document verification during identity verification process
Withdrawal delays and transactions being put on hold without clear updates

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User Reviews

Recent rating average: 2.20

All time rating average: 3.00

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43% (10)

Date	Author	Comment
2025-01-15	ri*****	This is a very good, smart app with no delay on transactions.
This is a very good, smart app with no delay on transactions.
2024-12-15	ol*****	my exeprince is not good. why cant i open the app with my email and password even after resetting it. sincerely i cant recommend this to anyone
my exeprince is not good. why cant i open the app with my email and password even after resetting it. sincerely i cant recommend this to anyone
2024-12-07	Ol*****	I love the conversation rate and how swift the transfer is.
I love the conversation rate and how swift the transfer is.
2024-11-19	An*****	Worst experience ever. They can randomly put your transaction on hold for more than 10 days in name of compliance. And their support system is one of the worst, they don't have any proper update instead of just giving the generic response mentioning that they are working on the issue. Please user Payoneer or Deel for the international payment.
Worst experience ever. They can randomly put your transaction on hold for more than 10 days in name of compliance. And their support system is one of the worst, they don't have any proper update instead of just giving the generic response mentioning that they are working on the issue. Please user Payoneer or Deel for the international payment.
2024-10-18	An*****	Can't login on the app Says invalid credentials but same credentials works on the website.
Can't login on the app Says invalid credentials but same credentials works on the website.
2024-10-14	og*****	The app is really great and I have enjoyed using it untill I updated it. Since the update I have not been able to swap currencies and it is affecting my usage.
The app is really great and I have enjoyed using it untill I updated it. Since the update I have not been able to swap currencies and it is affecting my usage.
2024-10-04	Fl*****	The worst. It keeps saying my pin is wrong even after I changed.
The worst. It keeps saying my pin is wrong even after I changed.
2024-10-04	Pr*****	I download this app I cannot sign up I am a new user I only see login option how can I register
I download this app I cannot sign up I am a new user I only see login option how can I register
2024-09-24	Mi*****	The app keeps crashing on the newest update
The app keeps crashing on the newest update
2024-07-16	Ch*****	Really exceptional transactions are swift and service is top notch keep up the good work
Really exceptional transactions are swift and service is top notch keep up the good work