Reviews of Butterfish Poke

By: Butterfish Poke

List of user reviews and ratings for Butterfish Poke

Total ratings

2.05 (Rating count: 83)

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Review summary

Users experience significant frustration with the Butterfish Poke app due to frequent freezing, inability to add or update payment methods, login problems, and orders not reaching the correct location. While the food quality and reordering process were praised in the past, recent updates have severely degraded the app’s reliability and usability. Many users report wasted time, lost orders, and lack of refunds even after payments are processed. The app requires urgent fixes for payment handling, order management, and login stability to regain customer trust.

Pros

Reordering is super simple and quick for users who do not face issues.
The app used to work well for many users before recent updates.
Food quality is appreciated despite app issues.

Cons

Cannot add or update payment card information, causing many unable to complete orders.
Frequent freezing or crashing, especially when adding payment details or checking out.
Orders often do not process or get sent to the correct location, leading to no order preparation or confusion.
Login issues with password recognition and account management bugs.
App does not remember preferred locations and has usability glitches like incorrect pickup location displayed.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.05

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23% (15)

Date	Author	Comment
2022-12-11	Mr*****	The app is hot garbage. I could not even log in until it was removed then reinstalled. I tried to bring up previous orders but it didn't work. I finally gave up and tried to start a new order. After making all the necessary selections, the add to cart button would not work. The app doesn't even remember your preferred location, so you have to be careful you are ordering from the correct location...if you can even place an order.
The app is hot garbage. I could not even log in until it was removed then reinstalled. I tried to bring up previous orders but it didn't work. I finally gave up and tried to start a new order. After making all the necessary selections, the add to cart button would not work. The app doesn't even remember your preferred location, so you have to be careful you are ordering from the correct location...if you can even place an order.
2022-08-03	Ad*****	Your app is no longer any good. I've ordered twice, but I've gotten no drizzle. Whoever is working on this & the Mayd app needs to be fired. It use to be amazing...
Your app is no longer any good. I've ordered twice, but I've gotten no drizzle. Whoever is working on this & the Mayd app needs to be fired. It use to be amazing...