Brother SupportCenter

Name: Brother SupportCenter
Rating: 3.78 (1218 reviews)
Author: Brother Industries, Ltd.

By: Brother Industries, Ltd. App

The mobile app that provides the latest support information

This app was removed from Google Play Store on 2025-03-17

Overview

Removed

Downloads

704,316

Data as of 2025-03-17

Rating:

3.78

(1,218)

Version:

1.4.9

Last updated: 2024-07-30

Features & Capabilities

"Brother SupportCenter" is a mobile app designed to provide the latest support information for Brother printers, DCPs, MFCs, scanners, and sewing machines. Although it will be discontinued from March 17, 2025, users can access resources, setup guides, manuals, and find customer service contacts. The app also helps check the status of supplies and includes a QR code reader for easy information retrieval. Visit the Brother support website for ongoing assistance beyond the app's discontinuation.

User Growth & Download Statistics

App

By:

Brother Industries, Ltd.

Downloads:

704,316

Rating:

3.78

(1,218)

Version:

1.4.9 Last updated: 2024-07-30

Version code:

1490

Creation date:

2015-01-30

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

16.80MB

Email:

bi*****@brother.co.jp

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-03-17

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Brother Industries, Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.brother.product.bsc

Email:

bi*****@brother.co.jp

Website:

http://support.brother.com

User Reviews

Pros

Provides excellent resources and support for Brother products
Allows users to set up favorites for easy access to multiple devices
Good compatibility with Brother printers for some functions
Helpful for sewing machine users to find information

Cons

Many users report it being difficult to use and not user-friendly
Limited functionality compared to the iOS version
Does not provide adequate customer support or service options
Users commonly experience issues with printer connectivity and service requests
App mainly serves as a collection of links, not a standalone support tool

Recent reviews

This app is a constant reference for me. I have my 4 Brother machines set as favorites, and I use the app to answer questions for people with other Brother machines. I am terribly disappointed that this app is going away. It is an excellent resource. Every machine brand should have an app as easy to use and as informative as this app - and they don't!