Reviews of Brook Health Companion

By: Brook Development Team

List of user reviews and ratings for Brook Health Companion

Total ratings

3.67 (Rating count: 64)

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Review summary

Users appreciate Brook Health Companion for its detailed nutrient tracking, support, and integration with devices like Fitbit, which aid in managing health and diabetes. However, multiple reviews highlight significant issues such as app crashes, server errors during sign-in, inaccurate nutritional data, poor connectivity with other health apps, and an unfriendly user interface that complicates initial use. While it offers helpful features and support, technical and usability problems detract from the overall user experience.

Pros

Provides detailed nutrient tracking including protein, fat, and carbohydrates percentages per meal, day, week, and month.
Good support with responsive help and preparation of reports for doctors.
Helps users become more conscious of their food intake and supports wellness goals.
Convenient integration with devices like Fitbit for syncing data.
Helpful for diabetic patients seeking real-time assistance and health insights.

Cons

App frequently crashes or stops working, requiring reinstallation.
Issues with server errors, including sign-in problems and account setup failures.
Nutritional information recorded is often inaccurate compared to product labels.
Lack of connectivity with popular apps like Samsung Health and MyFitnessPal.
User interface is not user-friendly; difficult to get started with no proper onboarding or instructions.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.67

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50% (10)

Date	Author	Comment
2024-09-11	Es*****	The app is okay. The app is using a lot of my battery, and I don't know if it will still work properly. I'd like to set it to sleep mode, as I need to keep in touch with my doctors through it. Let me know if it will still work if I set it to sleep mode to save battery usage.
The app is okay. The app is using a lot of my battery, and I don't know if it will still work properly. I'd like to set it to sleep mode, as I need to keep in touch with my doctors through it. Let me know if it will still work if I set it to sleep mode to save battery usage.
2024-07-15	Al*****	This is a useless piece of garbage. You can't record any readings, it doesn't connect to anything... It's useless.
This is a useless piece of garbage. You can't record any readings, it doesn't connect to anything... It's useless.
2024-06-03	Cy*****	I like the app overall, but it continuously stops working, and I have to uninstall and install again
I like the app overall, but it continuously stops working, and I have to uninstall and install again
2023-12-16	Wa*****	Very good support. The only problem I have had is my blood pressure values have not transmitted to the central office.
Very good support. The only problem I have had is my blood pressure values have not transmitted to the central office.
2023-12-07	se*****	I can't sign in, it keeps saying server error. I changed my password 3 times, and it always says server error or wrong password.
I can't sign in, it keeps saying server error. I changed my password 3 times, and it always says server error or wrong password.
2023-06-27	Ka*****	This app will tell you exactly how many nutrients you are getting, the percentage of protein, fat and carbohydrates for each meal, daily, weekly, monthly and more. You can add so much more then just food so you can track everything for a healthy life. Very satisfied with this app!
This app will tell you exactly how many nutrients you are getting, the percentage of protein, fat and carbohydrates for each meal, daily, weekly, monthly and more. You can add so much more then just food so you can track everything for a healthy life. Very satisfied with this app!
2023-03-02	Am*****	It needs to work with more apps. I use Samsung health and my fitness pal. Brook doesn't connect with either.
It needs to work with more apps. I use Samsung health and my fitness pal. Brook doesn't connect with either.
2023-02-20	An*****	Not user friendly, hard to understand how to get started, no intro instructions
Not user friendly, hard to understand how to get started, no intro instructions
2022-04-22	Do*****	Tried installing 7 times; can't get past the 1st screen for setting up my account.
Tried installing 7 times; can't get past the 1st screen for setting up my account.
2022-02-07	*****	I give it 1 star for the way it records food. The nutritional value is nowhere even being close to what is on the products' labels. The app about doubled my calories, fat intake, sugar, sodium, cholesterol, and at least halves the amount of protein and fiber I take. Other than the very inaccurate recording of food consumption, it is very informative, and I believe it may still help me reach my goals. I have not received the watch or scale yet, so I'm unable to comment on that part.
I give it 1 star for the way it records food. The nutritional value is nowhere even being close to what is on the products' labels. The app about doubled my calories, fat intake, sugar, sodium, cholesterol, and at least halves the amount of protein and fiber I take. Other than the very inaccurate recording of food consumption, it is very informative, and I believe it may still help me reach my goals. I have not received the watch or scale yet, so I'm unable to comment on that part.