Reviews of My 050

By: Brastel Co., Ltd. App

List of user reviews and ratings for My 050

Total ratings

2.67 (Rating count: 1,000)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users find the app convenient and helpful for VOIP and obtaining Japanese phone numbers, especially for residents and relatives. However, multiple reviews report difficulties registering without an existing Japanese number, app instability like hangs and crashes, unreliable call functionality, and frustrating SIM recharge processes. Additionally, customer service issues and complicated verification steps negatively impact user experience.

Pros

The app is convenient to use for Japanese residents and their relatives.
It provides VOIP service for users in Japan.
The app supports SIM card recharge through multiple payment methods.
Offers a way to obtain a Japanese phone number via documentation if SMS verification is not possible.

Cons

Registration requires an existing Japanese phone number or complicated verification steps, making it difficult to obtain a new number.
Frequent app crashes or hangs during use, including lagging on certain devices.
Inability to make or receive calls properly, including missed incoming calls and automatic hang-ups.
SIM card recharge through the app often fails or has high rates, and payment methods like PayPal do not always work.
Customer service issues include no refunds for damaged passcodes or SIM cards and poor support experience.

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 2.20

All time rating average: 2.67

Upgrade to see all 20 reviews

65% (13)

Date	Author	Comment
2024-06-25	AD*****	Could not press the GET NEW ACCOUNT button on the app. So can't create an account, so useless app!
Could not press the GET NEW ACCOUNT button on the app. So can't create an account, so useless app!
2023-08-28	Ok*****	I tried making my account but I couldnt get past the terms of agreement
I tried making my account but I couldnt get past the terms of agreement
2023-03-14	Fi*****	Random pin that wasn't given to me is not allowing me to recharge my sim
Random pin that wasn't given to me is not allowing me to recharge my sim
2022-10-15	la*****	nice to use...
nice to use...
2022-06-08	Da*****	You don't download this and definitely don't buy the SIMS card. Just got off the phone with some customer service rep they won't refund you the money if the passcode on the card or anyting is damaged even miss on their end
You don't download this and definitely don't buy the SIMS card. Just got off the phone with some customer service rep they won't refund you the money if the passcode on the card or anyting is damaged even miss on their end
2022-02-15	Sc*****	I can't call the number I dialed many times but still not working👎👎👎
I can't call the number I dialed many times but still not working👎👎👎
2021-12-20	배효*****	This is a must-have app for any Japanese residents and their relatives, I think.
This is a must-have app for any Japanese residents and their relatives, I think.
2021-04-12	He*****	It is very convenient to use
It is very convenient to use
2021-04-03	An*****	Frequently automatically hanged up by 35 seconds. Can't figure out why. Such a stupid.
Frequently automatically hanged up by 35 seconds. Can't figure out why. Such a stupid.
2020-11-17	ki*****	This app is just bad I already paid and still can't call
This app is just bad I already paid and still can't call