Pick n Pay asap! Android

Reviews of Pick n Pay asap!

By: Pick 'n Pay App
List of user reviews and ratings for Pick n Pay asap!

Total ratings

3.02 (Rating count: 19,389)

Review summary

Users praise the app’s convenience and customer service and many report overall satisfaction. Major complaints center on unreliable deliveries (late or cancelled), significant post-update app glitches that break navigation and selections, and order-management problems (refunds, cancellations, missing invoices). Product quality issues are also mentioned. These themes dominate the reviews.
Pros
  • Convenient and useful for grocery shopping (many users say they love it)
  • Good customer service/support reported by multiple users
  • Overall positive user satisfaction; some users prefer it over competitors
Cons
  • Frequent delivery problems — slow deliveries, late or cancelled orders
  • App instability and glitches after a forced update (navigation issues, reverting to old app, selections lost)
  • Order management issues — sold-out items not adjusted, inability to cancel orders, missing invoices/till slips
  • Product quality concerns (items near expiry or lower quality)
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User Reviews

Recent rating average: 3.00
All time rating average: 3.02
Upgrade to see all 107 reviews
 5 star
21% (23)4 star
6% (6)3 star
2% (2)2 star
13% (14)1 star
58% (62)
DateAuthorRatingComment
2025-10-08
Ma*****		 Ds new app is giving me problems
Ds new app is giving me problems
2025-10-07
Mi*****		 My trust in this app, is the same as my trust in the South African Government. ZERO
My trust in this app, is the same as my trust in the South African Government. ZERO
2025-10-07
Ry*****		 it says too many log in attempts, reset your email. I try reset my email, it says error, contact pick n pay asap. I tried looking for a contact. number doesn't work. I give up. back to sixty60 I suppose
it says too many log in attempts, reset your email. I try reset my email, it says error, contact pick n pay asap. I tried looking for a contact. number doesn't work. I give up. back to sixty60 I suppose
2025-09-30
No*****		 very good
very good
2025-09-27
He*****		 great
great
2025-09-26
sa*****		 can we go back to the old app..my account never gets adjusted after the sold out items...like never!
can we go back to the old app..my account never gets adjusted after the sold out items...like never!
2025-09-21
Ga*****		 Doesn't work, it keeps going into the old app
Doesn't work, it keeps going into the old app
2025-09-19
Sa*****		 Exceptional Service!
Exceptional Service!
2025-09-14
In*****		 they once sold me bread that was going to expire the next day. I honestly don't buy bread from them online anymore 🙄
they once sold me bread that was going to expire the next day. I honestly don't buy bread from them online anymore 🙄
2025-09-06
be*****		 better than checkers
better than checkers
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