Date	Author	Comment
2025-01-16	Su*****	This is an essential service. Thank you for it. And for some reason, I have to enter my password every single time instead of using my finger print. It would be helpful if I could use my fingerprint.
This is an essential service. Thank you for it. And for some reason, I have to enter my password every single time instead of using my finger print. It would be helpful if I could use my fingerprint.
2024-10-18	Ha*****	Quick and intuitive.
Quick and intuitive.
2023-05-25	To*****	Simple, basic but easy to use and understand. I feel design for a certain demographics was in mind, reaching and intended for older individuals. Quick! Blocky boxes and outlines make navigation easy to learn and on the eyes! I like it! Could be more fancy! I like the quick transfers and there doesn't seem to be a limit!..... I feel thay made a app that lets you get the bank of James feel, with the bank of James community, atmosphere in the bank of James app!
Simple, basic but easy to use and understand. I feel design for a certain demographics was in mind, reaching and intended for older individuals. Quick! Blocky boxes and outlines make navigation easy to learn and on the eyes! I like it! Could be more fancy! I like the quick transfers and there doesn't seem to be a limit!..... I feel thay made a app that lets you get the bank of James feel, with the bank of James community, atmosphere in the bank of James app!
2023-04-19	Ma*****	No matter what phone I've ever downloaded this app on it has never allowed me onto the actual app. When I try to enroll it goes right to a screen that says I've been logged out for security reasons. This has been going on for several years on a number of different phones, both iPhone and Samsung.
No matter what phone I've ever downloaded this app on it has never allowed me onto the actual app. When I try to enroll it goes right to a screen that says I've been logged out for security reasons. This has been going on for several years on a number of different phones, both iPhone and Samsung.
2023-04-13	mr*****	No ability to make Notes on transfers. Seems like a basic function. Makes tax time, budgeting, and balancing nearly impossible and completely frustrating. I have to keep an external ledger like it's the 1980's.
No ability to make Notes on transfers. Seems like a basic function. Makes tax time, budgeting, and balancing nearly impossible and completely frustrating. I have to keep an external ledger like it's the 1980's.
2023-04-03	De*****	Please fix the app. I get tired of having to delete and reload the app so many times because it will not open.
Please fix the app. I get tired of having to delete and reload the app so many times because it will not open.
2022-09-09	Br*****	Very easy to use. Even put of town, I'm able to deposit. Great app. No issues.
Very easy to use. Even put of town, I'm able to deposit. Great app. No issues.
2022-08-27	IM*****	This app is unaccessible so often that I feel like changing banks! In addition to that, making changes in the app is never self-explanatory... I have to go to the branch for help. But the most annoying thing is not being able to use it at will.
This app is unaccessible so often that I feel like changing banks! In addition to that, making changes in the app is never self-explanatory... I have to go to the branch for help. But the most annoying thing is not being able to use it at will.
2022-04-11	Jo*****	Without my knowledge this upgrade was downloaded and my phone did not have the required update available so I was unable to use my online banking and had to go by a new phone.
Without my knowledge this upgrade was downloaded and my phone did not have the required update available so I was unable to use my online banking and had to go by a new phone.
2022-03-04	Pe*****	App used to work mostly. Now it won't open at all, I just get a blank white screen. Tried uninstall and reinstall, no luck
App used to work mostly. Now it won't open at all, I just get a blank white screen. Tried uninstall and reinstall, no luck

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