Reviews of Borderless Prepaid Card

By: Thomas Cook (India) Ltd

List of user reviews and ratings for Borderless Prepaid Card

Total ratings

2.32 (Rating count: 599)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Many reviews indicate the Borderless Prepaid Card app is unreliable and inconsistent. The most frequent issues are the app not opening or loading, and generic errors like 'something went wrong.' Users also report regional access problems (e.g., US, Singapore) and login/OTP difficulties, along with activation and reload delays and perceived poor support. A few reviews note ease of use and simple navigation, but reliability concerns dominate overall sentiment.

Pros

Easy to use.
Basics are simple to navigate.
Excellent Experience.

Cons

App frequently not opening or crashing / loading issues across multiple reviews.
Frequent generic errors like 'something went wrong' and overall not working.
Geo-location access restrictions: can't access the app in countries like the United States and Singapore.
Login/OTP authentication problems.
Card activation/reload delays and poor customer service.

Upgrade to see all 14 reviews

User Reviews

Recent rating average: 2.30

All time rating average: 2.32

Upgrade to see all 14 reviews

379% (53)

Date	Author	Comment
2026-05-29	Pr*****	for registration you are asking all card details that to with cvv, this is very bad. I don't know if app is authentic or not. You should ask mobile no. and fetch internally all the details. if app is wrong we will provide all details and then who is going to follow up.
for registration you are asking all card details that to with cvv, this is very bad. I don't know if app is authentic or not. You should ask mobile no. and fetch internally all the details. if app is wrong we will provide all details and then who is going to follow up.
2026-05-08	Pr*****	good
good
2026-04-06	As*****	very good
very good