Reviews of Bonefish Grill

By: Bonefish Grill, Inc.

List of user reviews and ratings for Bonefish Grill

Total ratings

4.81 (Rating count: 785)

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Review summary

Users praise the Bonefish Grill app for ease of use, convenient reservations, and loyalty perks. However, repeated login failures, broken rewards access, reservation and account linking problems, and navigation glitches significantly hinder the experience. Post-update instability compounds frustration. When the app works, it adds value, but reliability problems dominate most reviews.

Pros

Easy to use / user-friendly interface
Convenient for making and modifying reservations
Perks / loyalty rewards available through the app
Generally reliable and quick to access benefits when functioning

Cons

Login/sign-in problems and password reset not working
Rewards/loyalty program changes make rewards inaccessible or the app effectively useless
Reservation limits and account linking issues (e.g., party size limits, can't link accounts)
Navigation/UI makes it hard to find menu items and prices
Post-update glitches and stability issues affecting overall usage

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User Reviews

Recent rating average: 4.20

All time rating average: 4.81

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18% (11)

Date	Author	Comment
2026-03-13	Ja*****	#1 go to spot never fails
#1 go to spot never fails
2026-02-03	An*****	Better than we expected, our server Zizzy was very knowledgeable regarding the menu, was very courteous and professional doing our visit. Thank you Zizzy🤩you are a star 🌟 star 🌟. Job well done. Thank you again
Better than we expected, our server Zizzy was very knowledgeable regarding the menu, was very courteous and professional doing our visit. Thank you Zizzy🤩you are a star 🌟 star 🌟. Job well done. Thank you again
2026-01-04	Di*****	Love This Place
Love This Place
2025-08-09	ka*****	great food and service!
great food and service!
2025-07-27	TY*****	👍🏾👍🏾👍🏾
👍🏾👍🏾👍🏾
2025-07-12	Li*****	My very favorite place to go to
My very favorite place to go to
2025-07-02	Ja*****	since the last update it won't let you sign in it just goes back to the sign in page when you try
since the last update it won't let you sign in it just goes back to the sign in page when you try
2025-06-19	Mi*****	Can't get enough of this place!
Can't get enough of this place!
2025-05-30	De*****	App won't let me sign into my acct. When I try to sign in with my email and password, I get the message "Oops! Something went wrong. Please try again in a few minutes." I have tried to enter the info both manually and automated, uninstalled and re-installed the app, tried "new user" and it says I have an acct. I tried forgot password, and it won't send me an email reset link. I can sign into my acct using my desktop computer. The app is USELESS.
App won't let me sign into my acct. When I try to sign in with my email and password, I get the message "Oops! Something went wrong. Please try again in a few minutes." I have tried to enter the info both manually and automated, uninstalled and re-installed the app, tried "new user" and it says I have an acct. I tried forgot password, and it won't send me an email reset link. I can sign into my acct using my desktop computer. The app is USELESS.
2025-01-04	WI*****	easy to use
easy to use