Reviews of Mothership Carrier

By: Mothership Technologies, Inc.

List of user reviews and ratings for Mothership Carrier

Total ratings

3.82 (Rating count: 279)

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Review summary

Users of the Mothership Carrier app report several technical problems such as frequent crashes, login difficulties, and GPS inaccuracies that hinder route and load management. Customer support is often unhelpful or slow to respond. The document upload process is inconvenient, requiring new photos rather than allowing uploads of existing ones. Some users speculate about unfair load assignments. However, users note that payment is generally fast, and when loads are available, good earnings can be made by acting quickly on notifications.

Pros

Good payment speed and decent earnings from completed jobs.
The app occasionally lists available loads and jobs.
Positive user experience when notifications are enabled and responded to quickly.

Cons

Frequent technical issues including app freezing, blank or white screens, and login/signup failures.
Unreliable GPS functionality and map problems, affecting route accuracy and usability.
Poor customer support and lack of responsiveness to issues and inquiries.
Inconvenient document submission process requiring new photos instead of uploading existing files.
Inconsistent load availability with suspicion of selective load distribution.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.82

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15% (14)

Date	Author	Comment
2024-05-27	El*****	MS new rating system sucks. There gps does not work and u get penalized for showing up early, even if the shipper/receiver doesn't care. Good money, but not worth it sometimes.
MS new rating system sucks. There gps does not work and u get penalized for showing up early, even if the shipper/receiver doesn't care. Good money, but not worth it sometimes.
2024-03-02	St*****	I haven't seen any loads in over a year! The app consistently says I need to update the app. There has never been an update!
I haven't seen any loads in over a year! The app consistently says I need to update the app. There has never been an update!