Reviews of BNP Paribas Open Official

By: Desert Champions LLC

List of user reviews and ratings for BNP Paribas Open Official

Total ratings

2.77 (Rating count: 65)

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Review summary

User reviews of the BNP Paribas Open Official app reveal mixed experiences. While some appreciate its usefulness at the venue and ease of navigation, many express frustration with technical glitches, poor real-time updates, problematic ticket handling, and ineffective notifications. Several users find the app difficult to use, with issues loading content and managing essential features like parking passes and tickets, which undermine the overall experience.

Pros

Some users find the app helpful onsite at the venue.
Several reviews mention the app as easy to use and navigate.
A few users call it a great app for BNP Paribas Open.

Cons

The app is frequently criticized for difficulty in navigation and usability issues.
Multiple users report problems with ticket management, such as losing tickets or confusion in ticket selection and purchase.
There are frequent complaints about the app not updating in real-time or showing outdated scores and data.
Notifications are problematic; users report irrelevant alerts and lack of important match update notifications.
The app experiences technical issues like loading failures and locking up, especially concerning location access.

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User Reviews

Recent rating average: 2.70

All time rating average: 2.77

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33% (10)

Date	Author	Comment
2024-09-27	Br*****	Where are my tickets? This is horrible.
Where are my tickets? This is horrible.
2024-06-10	Gu*****	Was never in real time.
Was never in real time.