Reviews of Belleville News-Democrat News

By: McClatchy

List of user reviews and ratings for Belleville News-Democrat News

Total ratings

3.67 (Rating count: 235)

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Review summary

Users praise the app for delivering local news and digital subscription options but complain about constant login issues, subscription activation problems, frequent crashes, and limited content accessibility. Many find the app frustrating to use, with unclear cancellation processes and recurring technical failures that hinder reading news effectively.

Pros

Provides local news including metro east news
Allows access to top stories when working properly
Has a digital subscription option
Contains obituaries and e-edition newspapers

Cons

Frequent login and authentication issues causing access problems
App frequently crashes or fails to launch
Subscription/paywall problems and confusion about activation status
No clear or easy way to cancel subscription through app
Poor app functionality with issues loading full content beyond front page

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User Reviews

Recent rating average: 1.50

All time rating average: 3.67

Upgrade to see all 20 reviews

65% (13)

Date	Author	Comment
2024-10-29	To*****	From the top stories screen, when you click on an article it says I have to sign in. I click sign in and it says you are already signed in as ____ blank. Click sign out and nothing happens. Endless loop and can't even read any of the top stories even though I'm signed in. Extremely annoying. Edit 10/29/24: After months of not being able to fully use the app, suddenly this morning it gives me a sign in screen that actually works. I can now access the top stories.
From the top stories screen, when you click on an article it says I have to sign in. I click sign in and it says you are already signed in as ____ blank. Click sign out and nothing happens. Endless loop and can't even read any of the top stories even though I'm signed in. Extremely annoying. Edit 10/29/24: After months of not being able to fully use the app, suddenly this morning it gives me a sign in screen that actually works. I can now access the top stories.
2024-09-09	Mo*****	Won't let me log into my existing account or create a new account. I already pay for the subscription and just wanted the app but this is sad
Won't let me log into my existing account or create a new account. I already pay for the subscription and just wanted the app but this is sad
2024-04-17	Ga*****	I have been working with Customer Support for 2 hours. The App doesn't work with the new format and "easier navigation".
I have been working with Customer Support for 2 hours. The App doesn't work with the new format and "easier navigation".
2024-02-29	Ma*****	I want to cancel my account and I am unable to do it. I see no clear path to do this.
I want to cancel my account and I am unable to do it. I see no clear path to do this.
2023-11-16	Ja*****	Subscribed but rarely can upload all pages except for front page--displeased!!
Subscribed but rarely can upload all pages except for front page--displeased!!
2023-03-15	Jo*****	I have digital subscription to BND but cannot sign in or get past pay wall on this horrible app. Cancelling subscription.
I have digital subscription to BND but cannot sign in or get past pay wall on this horrible app. Cancelling subscription.
2023-01-04	Ja*****	The BND is a complete waste. Have to pay $129 a year just to use your app. That is such a load of horse manure. You aren't worth the paper you're printed on. Now, you're also not worth my screen time. The BND has become a pathetic,useless media outlet. Stop suing every police department for access to classified information in ONGOING investigations and maybe you wouldn't have to charge such an outlandish price. Anymore, you are a complete waste of time. If I could give less than one star, I wou
The BND is a complete waste. Have to pay $129 a year just to use your app. That is such a load of horse manure. You aren't worth the paper you're printed on. Now, you're also not worth my screen time. The BND has become a pathetic,useless media outlet. Stop suing every police department for access to classified information in ONGOING investigations and maybe you wouldn't have to charge such an outlandish price. Anymore, you are a complete waste of time. If I could give less than one star, I wou
2022-07-15	an*****	Absolutely terrible. Barely functions. I'll pick up a paper in the gas station like the olden days rather than attempt another login.
Absolutely terrible. Barely functions. I'll pick up a paper in the gas station like the olden days rather than attempt another login.
2022-01-05	Ni*****	Since last update bnd shuts down.
Since last update bnd shuts down.
2021-08-16	Ma*****	Couldn't get to the obits in this version
Couldn't get to the obits in this version