Reviews of Belleville News Democrat | IL

By: McClatchy

List of user reviews and ratings for Belleville News Democrat | IL

Total ratings

3.67 (Rating count: 234)

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Review summary

Users praise the app for delivering local news and digital subscription options but complain about constant login issues, subscription activation problems, frequent crashes, and limited content accessibility. Many find the app frustrating to use, with unclear cancellation processes and recurring technical failures that hinder reading news effectively.

Pros

Provides local news including metro east news
Allows access to top stories when working properly
Has a digital subscription option
Contains obituaries and e-edition newspapers

Cons

Frequent login and authentication issues causing access problems
App frequently crashes or fails to launch
Subscription/paywall problems and confusion about activation status
No clear or easy way to cancel subscription through app
Poor app functionality with issues loading full content beyond front page

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User Reviews

Recent rating average: 1.50

All time rating average: 3.67

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16% (13)

Date	Author	Comment
2024-10-29	To*****	From the top stories screen, when you click on an article it says I have to sign in. I click sign in and it says you are already signed in as ____ blank. Click sign out and nothing happens. Endless loop and can't even read any of the top stories even though I'm signed in. Extremely annoying. Edit 10/29/24: After months of not being able to fully use the app, suddenly this morning it gives me a sign in screen that actually works. I can now access the top stories.
From the top stories screen, when you click on an article it says I have to sign in. I click sign in and it says you are already signed in as ____ blank. Click sign out and nothing happens. Endless loop and can't even read any of the top stories even though I'm signed in. Extremely annoying. Edit 10/29/24: After months of not being able to fully use the app, suddenly this morning it gives me a sign in screen that actually works. I can now access the top stories.
2024-09-09	Mo*****	Won't let me log into my existing account or create a new account. I already pay for the subscription and just wanted the app but this is sad
Won't let me log into my existing account or create a new account. I already pay for the subscription and just wanted the app but this is sad