Waiter & Kitchen: Restaurants

Waiter and Kitchen connects waitstaff, kitchen teams, cashiers and managers to organize daily operations in small and medium-sized restaurants. Manage orders in real time, coordinate preparation and delivery, record payments and review your business activity in one app.

ORDERS, TABLES AND KITCHEN
• Create orders for tables and send them to the kitchen.
• Follow each order through its stages: pending, preparing, ready to serve, delivered and completed.
• Kitchen staff can start and complete item preparation, while waitstaff follow progress and receive notifications when orders are ready.
• Add or remove items and cancel orders when their status and your permissions allow.
• Review order history, including canceled orders.

CATALOG AND DAILY PORTIONS
• Organize dishes, drinks and desserts with photos, descriptions, prices and availability.
• Activate or deactivate items to keep your menu up to date.
• Set daily portions for each branch and review adjustments.
• Portions are adjusted as orders are placed or changed. Receive alerts when availability is low or portions run out.
• Portion tracking is informational: it does not automatically block sales or replace ingredient and recipe inventory management.

STAFF AND PERMISSIONS
• Create and edit employee accounts; activate or deactivate access.
• Assign manager, waiter, kitchen and cashier roles with access based on responsibilities.
• Assign staff to their branch and keep each restaurant’s information separate.

CASH REGISTERS, PAYMENTS AND RECONCILIATION
• Record payments for delivered orders.
• Configure multiple cash registers and open shifts with a starting cash balance.
• Configure taxes, tips, discounts and payment methods.
• Record payments using one or two methods and review the total before confirming.
• Record cash deposits and withdrawals during a shift.
• Compare expected cash with counted cash and record differences and notes when closing.
• Allow authorized administrators to close outstanding shifts.
• Record payment reversals with a reason and responsible user while preserving the original transaction and its history.

RECEIPTS, PDF AND PRINTING
• Generate informational receipts with items, amounts and payment details.
• Customize business details, the logo and receipt display options.
• Share receipts as PDFs and review receipt history.
• Print and reprint using compatible 58 mm or 80 mm ESC/POS thermal printers over Bluetooth or a local network.
• Reprinting a receipt does not create another charge.

BRANCHES, REPORTS AND AUDIT
• Manage up to three branches with Enterprise.
• Keep each branch’s catalog, staff, orders, kitchen, cash registers and settings separate.
• View reports by date covering sales, taxes, tips, discounts, payment methods, reversals and cash differences.
• Review staff performance and compare results across branches.
• Access consolidated reports and records of administrative, operational and financial activity according to your plan and role.
• Export available information as CSV, Excel or PDF, depending on the report.

DIGITAL QR MENU
• Share a public menu for each branch with categories, photos, descriptions and prices of available items.
• Enable, disable or regenerate its link and QR code.
• The menu is view-only: it does not accept orders or payments and does not display administrative information.

PLANS AND REQUIREMENTS
Basic is free. Premium, Business and Enterprise offer additional capabilities. Features, limits and permissions depend on the plan and user role; some require a paid subscription. Check the details in the app.

You need an account and must set up your restaurant. Real-time synchronization requires an Internet connection. Printing depends on the printer model and a compatible connection.

Receipts are informational and do not replace legally required tax invoices.