Reviews of My BLF

By: Eurisko Mobility S.A.L. Offshore

List of user reviews and ratings for My BLF

Total ratings

4.03 (Rating count: 2,067)

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Review summary

Users appreciate the app's useful features and responsive customer support. However, many face persistent issues like app crashes, authentication failures with OTP and SMS, and forced updates that disrupt access. Additionally, users note missing essential banking functions such as one-time transfers and beneficiary management. Recent updates have improved the app for some, but overall, reliability and usability remain concerns alongside an outdated interface.

Pros

Customer care service is efficient and responsive, providing timely assistance.
App offers useful services and functionalities such as easy login with fingerprint and username saving.
Recent updates have improved app performance and features according to some users.

Cons

Frequent crashes and instability causing users to reinstall the app multiple times.
Authentication issues including invalid or missing OTP codes and unreliable SMS verification.
Forced app updates prevent usage, with update process sometimes failing to resolve issues.
Lack of key banking features like the ability to make one-time transfers or add/edit beneficiaries within the app.
Outdated UI/UX and inconvenient processes like username handling and authentication.

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User Reviews

Recent rating average: 2.00

All time rating average: 4.03

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36% (9)

Date	Author	Comment
2025-01-02	Kh*****	Hello this app isnt opening on Andriod 7 Pls can you solve the problem ?
Hello this app isnt opening on Andriod 7 Pls can you solve the problem ?
2024-11-09	ni*****	Invalid OTP cannot access the application
Invalid OTP cannot access the application