Reviews of My BLF

By: Eurisko Mobility S.A.L. Offshore App

List of user reviews and ratings for My BLF

Total ratings

4.03 (Rating count: 2,071)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the app's useful features and responsive customer support. However, many face persistent issues like app crashes, authentication failures with OTP and SMS, and forced updates that disrupt access. Additionally, users note missing essential banking functions such as one-time transfers and beneficiary management. Recent updates have improved the app for some, but overall, reliability and usability remain concerns alongside an outdated interface.

Pros

Customer care service is efficient and responsive, providing timely assistance.
App offers useful services and functionalities such as easy login with fingerprint and username saving.
Recent updates have improved app performance and features according to some users.

Cons

Frequent crashes and instability causing users to reinstall the app multiple times.
Authentication issues including invalid or missing OTP codes and unreliable SMS verification.
Forced app updates prevent usage, with update process sometimes failing to resolve issues.
Lack of key banking features like the ability to make one-time transfers or add/edit beneficiaries within the app.
Outdated UI/UX and inconvenient processes like username handling and authentication.

Upgrade to see all 21 reviews

User Reviews

Recent rating average: 2.00

All time rating average: 4.03

Upgrade to see all 21 reviews

43% (9)

Date	Author	Comment
2025-01-02	Kh*****	Hello this app isnt opening on Andriod 7 Pls can you solve the problem ?
Hello this app isnt opening on Andriod 7 Pls can you solve the problem ?
2024-11-09	ni*****	Invalid OTP cannot access the application
Invalid OTP cannot access the application
2024-11-03	Na*****	There is a bug in your most updated version. Every OTP you're sending me is not being accepted by the app and it's stating that the OTP code is invalid. Please can you fix this issue soon for us to be able to access the app?
There is a bug in your most updated version. Every OTP you're sending me is not being accepted by the app and it's stating that the OTP code is invalid. Please can you fix this issue soon for us to be able to access the app?
2024-10-27	El*****	My experience in this application is so fault so fault so fault I am not going to enter the BLF
My experience in this application is so fault so fault so fault I am not going to enter the BLF
2024-07-16	Mo*****	Very bad application, not responsive,it is designed only to waste customers time
Very bad application, not responsive,it is designed only to waste customers time
2024-06-05	Ra*****	Switching to biometric data for logging in could indeed enhance both security and user convenience for BLF. Many international banks have adopted this approach because it reduces the dependency on potentially unreliable SMS systems and provides a more seamless experience. Implementing biometrics, such as fingerprint or facial recognition, would also align with modern security standards and could help in reducing login issues. It's worth evaluating this option to improve our service and customer
Switching to biometric data for logging in could indeed enhance both security and user convenience for BLF. Many international banks have adopted this approach because it reduces the dependency on potentially unreliable SMS systems and provides a more seamless experience. Implementing biometrics, such as fingerprint or facial recognition, would also align with modern security standards and could help in reducing login issues. It's worth evaluating this option to improve our service and customer
2023-08-03	Ge*****	Good, but crashes from timento time and need to uninstall/install to make it work for few weeks. Web Communication not working
Good, but crashes from timento time and need to uninstall/install to make it work for few weeks. Web Communication not working
2023-07-25	Ro*****	The app keeps crashing and logging me off. I have to try logging in multiple times before it finally works.
The app keeps crashing and logging me off. I have to try logging in multiple times before it finally works.
2021-09-09	Bo*****	There was problems with registration at the beginning and there still is but the customer care service were very efficient they contacted me within less than an hour the 1st time I made a claim, and early next morning (I made the claim late evening) next time and they explained the problem in both times and they stayed online with me the 2nd time until they made sure that I was able to register & connect & access my account. The services offered are very usefull & I am still exploring them
There was problems with registration at the beginning and there still is but the customer care service were very efficient they contacted me within less than an hour the 1st time I made a claim, and early next morning (I made the claim late evening) next time and they explained the problem in both times and they stayed online with me the 2nd time until they made sure that I was able to register & connect & access my account. The services offered are very usefull & I am still exploring them
2021-08-18	Pi*****	Cannot open the app unless it's up to date. I went to google play store and updated it but it's not working, the update message is still popping up.
Cannot open the app unless it's up to date. I went to google play store and updated it but it's not working, the update message is still popping up.