Masafi - Water Delivery

Name: Masafi - Water Delivery
Rating: 2.8235295 (453 reviews)
Author: Masafi Co. LLC

By: Masafi Co. LLC

We are Masafi. Always moving forward.

Features & Capabilities

Masafi has been a global leader in pure wellness since 1977, offering a premium range of products including pure natural mineral water, super soft facial tissues, and hygienic wet wipes. The Masafi Chrome extension and app bring these essentials directly to your doorstep with express delivery across the UAE.

Enjoy features like free scheduled deliveries, quick and easy checkout, and multiple secure payment options including credit/debit cards, wallet top-ups, and cash on delivery. With Masafi, wellness and convenience are always within your reach.

User Growth & Download Statistics

App E-Commerce

By:

Downloads:

Rating:

Version:

1.0.1.4 Last updated: 2026-01-27

Version code:

40038

Creation date:

2017-05-25

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

9.71MB

Email:

do*****@masafi.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 246,319 ▼ 1,422

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Masafi Co. LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.bits.masafi.consumer

Email:

do*****@masafi.com

Website:

https://www.masafi.com

User Reviews

Many users report significant issues with the Masafi app, particularly around payment processing, frequent order cancellations, and poor delivery service. Users complain of delayed or missing orders and unhelpful communication. While some praise the app's interface, water quality, and customer service, numerous others find the app unreliable and frustrating, often requiring calls to service centers. The app's functionality has deteriorated over time with bugs in sign-in, address management, and payment features, leading to widespread dissatisfaction.

Pros

Offers next day delivery in some cases
No delivery charges for orders
User-friendly and appealing interface according to some users
Good quality of water as per some users' experience
Customer service is helpful and responsive according to a few users

Cons

Frequent order cancellations without explanation
Payment issues are common, including errors and delays
App functionality is poor including issues with adding addresses, resetting passwords, and placing orders
Delivery problems including delayed, partial, or wrong deliveries
Poor communication between app, delivery service, and customers

Recent reviews

Neither your website or app work properly. I cant choose date of delivery on your app so i cant make an order. Your website is so slow and painful and its such a huge pain to order water. Picking a delivery date is also very painful. And i cant make a paymemt bcs i keep getting errors since few months ago. Fix ypur stuff!!!!

*****, 2021-09-09

Very disappointing service, they promise in their App delivery will take 24 hours. After 7 days of following up with them, I still did not receive my order. I have uninstalled the App and will never use them again!