Date	Author	Comment
2024-09-30	Br*****	No customer service or support. Unable to login to account. When I was able to access the account the website was built nicely.
No customer service or support. Unable to login to account. When I was able to access the account the website was built nicely.
2024-05-06	Ni*****	I thought I was the only one until I discovered bitforex_official_exchange on Telegram and realized that many others lost their money. Fortunately, some of us have managed to withdraw our funds, myself included.
I thought I was the only one until I discovered bitforex_official_exchange on Telegram and realized that many others lost their money. Fortunately, some of us have managed to withdraw our funds, myself included.
2024-03-28	Mi*****	Giving it a 2 as of now. They've had fantastic customer service in the past, conformed to US regulations and implemented KYC. Now you can't access the app or website, they just vanished without a word. They also deleted a channel from their discord. WHAT IS GOING ON???
Giving it a 2 as of now. They've had fantastic customer service in the past, conformed to US regulations and implemented KYC. Now you can't access the app or website, they just vanished without a word. They also deleted a channel from their discord. WHAT IS GOING ON???
2024-03-28	A *****	this app is giving issues I funded bitforex exchange 💱 but I can't access it for over two weeks the interface is just blank. kindly do something about it. I can't leave my funds. fix the issues
this app is giving issues I funded bitforex exchange 💱 but I can't access it for over two weeks the interface is just blank. kindly do something about it. I can't leave my funds. fix the issues
2024-03-04	Da*****	Have been trying to log in to account says update now bug fix but it just freezes after I click update. Wondering what happened to my account shows $0.00
Have been trying to log in to account says update now bug fix but it just freezes after I click update. Wondering what happened to my account shows $0.00
2024-03-02	Ta*****	My account is blocked, and I have no idea why. I can't reset the 2FA Authentication tool either. Cust Serv gave me instructions on how to do it, but no one has responded since submitting documentation they asked for. This app is horrible and won't load anything.
My account is blocked, and I have no idea why. I can't reset the 2FA Authentication tool either. Cust Serv gave me instructions on how to do it, but no one has responded since submitting documentation they asked for. This app is horrible and won't load anything.
2024-03-01	Wi*****	Hi everyone. I am having the same issue. App is frozen. I have sent an email to customer service on Friday 23-02-24, but haven't heard anything about it yet. If someone else could help. Please. Update: I've been reaching online and is not looking good. Looks like this exchange is under.
Hi everyone. I am having the same issue. App is frozen. I have sent an email to customer service on Friday 23-02-24, but haven't heard anything about it yet. If someone else could help. Please. Update: I've been reaching online and is not looking good. Looks like this exchange is under.
2024-02-25	Jo*****	The app looks good but there's a certain problem of delays or sometimes app not even opening for menu keeps on downloading doesn't show account balance
The app looks good but there's a certain problem of delays or sometimes app not even opening for menu keeps on downloading doesn't show account balance
2023-12-30	Ch*****	It's hell. I registered yesterday on this BitForex Exchange and bought some cryptocurrency that same yesterday. Up to now, my cryptocurrency has not been credited to my account. I have written up to four mails with them, still I have not seen my Asset wallet credited and the order I made can not be cancelled because it has been moved out of Open Order. This is the dilemma I am in right now. I have not experienced this with any Exchange before. I'm heartbroken. They don't deserve even 1 Star.
It's hell. I registered yesterday on this BitForex Exchange and bought some cryptocurrency that same yesterday. Up to now, my cryptocurrency has not been credited to my account. I have written up to four mails with them, still I have not seen my Asset wallet credited and the order I made can not be cancelled because it has been moved out of Open Order. This is the dilemma I am in right now. I have not experienced this with any Exchange before. I'm heartbroken. They don't deserve even 1 Star.
2023-12-10	Da*****	worst trading app i have ever seen. cluttered, crashes constantly. hard to place a stop loss. the calculator is useless. man. horrible!
worst trading app i have ever seen. cluttered, crashes constantly. hard to place a stop loss. the calculator is useless. man. horrible!

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