Reviews of Protein بروتين

By: Protein بروتين App

List of user reviews and ratings for Protein بروتين

Total ratings

4.83 (Rating count: 137)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise the app for ease of use, strong customer service, and helpful dietitian guidance, with meals generally healthy. The service also shows steady improvement. However, recurring issues include OTP verification problems during signup and inconsistent food quality/taste across meals, along with some occasional app bugs mentioned by a minority of reviewers.

Pros

Easy to use and well-organized app with clear meal images and descriptions
Excellent customer service
Dietitians provide good personalized guidance
Food quality is generally healthy and of good standard
Service shows consistent improvement over time

Cons

OTP/code verification issues (codes not received or wrong) during signup/log-in
Food quality and taste are inconsistent across meals

Upgrade to see all 14 reviews

User Reviews

Recent rating average: 3.50

All time rating average: 4.83

Upgrade to see all 14 reviews

21% (3)

Date	Author	Comment
2025-01-22	Vo*****	The app is nice. But with some bugs. Not everything working. For example, I can't change the password. it always it says that the new password doesn't match. The field "set your goals" doesn't work, the app just closing if you tap on that. Besides that everything is OK. Choosing food is easy and most of meal has pictures and small descriptions.
The app is nice. But with some bugs. Not everything working. For example, I can't change the password. it always it says that the new password doesn't match. The field "set your goals" doesn't work, the app just closing if you tap on that. Besides that everything is OK. Choosing food is easy and most of meal has pictures and small descriptions.
2025-01-02	Mr*****	تجربة جيدة بشكل عام: الاكل ٤/١٠ للأسف الاكل عندهم اغلبه سيء او عادي الابلكيشن ٩/١٠ خدمة العملاء ١٠/١٠ التعامل افضل ما يكون ويخلون اخصائية تغذية تتابع معاك التوصيل ١٠/١٠ السعر ١٠/١٠ التقييم النهائي ٨.٥/١٠ لو بس يضبطون الاكل واللي اهو اهم شي راح يكون افضل مطعم دايت بالنسبة لي
تجربة جيدة بشكل عام: الاكل ٤/١٠ للأسف الاكل عندهم اغلبه سيء او عادي الابلكيشن ٩/١٠ خدمة العملاء ١٠/١٠ التعامل افضل ما يكون ويخلون اخصائية تغذية تتابع معاك التوصيل ١٠/١٠ السعر ١٠/١٠ التقييم النهائي ٨.٥/١٠ لو بس يضبطون الاكل واللي اهو اهم شي راح يكون افضل مطعم دايت بالنسبة لي
2024-08-05	Me*****	I have been a customer for the last 3 month and what's nice about this service is that it's getting better every month. Good job 👏
I have been a customer for the last 3 month and what's nice about this service is that it's getting better every month. Good job 👏
2024-05-04	Ta*****	Code received but they said wrong code my phone samsung A73 need your help
Code received but they said wrong code my phone samsung A73 need your help
2024-02-11	No*****	ممتاز وسهل ومرتب
ممتاز وسهل ومرتب
2024-02-08	Ra*****	I cant sign up as the code was never received via phone
I cant sign up as the code was never received via phone
2023-09-04	Hi*****	This app made my life easy as I don't have time for the gym but I also wanted to reduce my weight , this app was my best ever decision. Will recommend , there food quality is excellent and healthy . There services are quite good as expected and the dietitians very well consult with the customer according to our needs . Changed my life 🙂
This app made my life easy as I don't have time for the gym but I also wanted to reduce my weight , this app was my best ever decision. Will recommend , there food quality is excellent and healthy . There services are quite good as expected and the dietitians very well consult with the customer according to our needs . Changed my life 🙂
2023-06-29	Kh*****	Customer service is very good; it's the best thing about PROTEIN. The food quality is good & clean, but this is where it stops. Taste is quite bad. The chicken is unedible (the flavouring they use for all their chicken dishes is gut-wrenching). The salads become soggy & old by the time you want to eat it, because they don't have same day delivery; the box gets delivered the previous day. Dessert's good. Also,the pictures in the app don't match what you receive- not even the same ingredients.
Customer service is very good; it's the best thing about PROTEIN. The food quality is good & clean, but this is where it stops. Taste is quite bad. The chicken is unedible (the flavouring they use for all their chicken dishes is gut-wrenching). The salads become soggy & old by the time you want to eat it, because they don't have same day delivery; the box gets delivered the previous day. Dessert's good. Also,the pictures in the app don't match what you receive- not even the same ingredients.
2023-06-20	Ba*****	The customer service and experience is on continues decline.
The customer service and experience is on continues decline.
2023-03-12	La*****	Loooooooove this company Thank you so much I trust them perfect food 👌🏻💙
Loooooooove this company Thank you so much I trust them perfect food 👌🏻💙