Better Desk - Asset Management

BetterDesk is the mobile companion for IT asset management. Scan barcodes and QR codes to instantly look up, update, and manage your organization's IT assets — all from your phone or tablet.

KEY FEATURES

Barcode & QR Scanning
Use your device camera to scan barcodes and QR codes on IT equipment. Instantly retrieve asset details, update fields, and track inventory without manual data entry.

Digital Document Workflows
Create, fill, and sign documents digitally. Generate PDFs from customizable templates with automatic variable substitution. Streamline approval flows and reduce paperwork.

TOPdesk Integration
Seamlessly connect with your TOPdesk ITSM environment. Sync assets, persons, and configurations bidirectionally. Upload documents and attachments directly to TOPdesk.

Entra ID (Azure AD) Integration
Automatically sync users from Microsoft Entra ID. Match employees to TOPdesk persons for a unified view of your organization's people and assets.

Multi-Organization Support
Manage multiple organizations from a single app. Each organization has its own settings, branding, and integrations — fully isolated and secure.

Offline-Ready
View previously loaded asset data even without an internet connection. Stay productive in server rooms, warehouses, and other areas with limited connectivity.

Tablet Optimized
Full tablet support with adaptive layouts that make the most of larger screens. Perfect for IT technicians working in the field.

WHO IS BETTERDESK FOR?

• IT administrators managing hardware inventories
• Field technicians tracking equipment on-site
• IT service desk teams using TOPdesk
• Organizations looking to digitize asset management workflows

BetterDesk works best with a BetterDesk organization account. Contact your IT administrator to get started.