Reviews of BestNotes

By: BestNotes, LLC App

List of user reviews and ratings for BestNotes

Total ratings

2.63 (Rating count: 37)

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Review summary

User feedback centers on reliability problems affecting work use. The most repeated issues are login/authentication failures (PIN problems and login errors), camera access problems, connectivity/server errors (including Wi‑Fi dependence), and update-related instability with new bugs after updates. There are some positive notes about documentation and mobile availability, but overall reliability concerns dominate, leading to frustration for professional use.

Pros

Cons

Frequent login/authentication issues, including PIN entry failures and 'Unable to login' errors.
Camera access is blocked; the app won't open the camera despite granted permissions.
Connectivity and server errors; users report being unable to connect or only working on Wi‑Fi, causing data sync problems.
Update-induced instability; after updates, new bugs appear even as some updates fix PIN issues.

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User Reviews

Recent rating average: 3.00

All time rating average: 2.63

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45% (9)

Date	Author	Comment
2025-01-26	Mi*****	very helpful
very helpful
2024-09-13	Ik*****	PHOENIX CENTER.THE
PHOENIX CENTER.THE
2024-03-09	Ri*****	App absolutely sucks please don't use for notes for a company where it matters it will be nothing but a headache the whole time. It worked for like a week after troubleshooting the problem with the company. Before it only worked on wifi then I had to turn 5g off now it just doesn't work on any g and only on wifi. If owned a company I would definitely not recommend this app. Why would someone use it for there company with such a low rating anyway it's just asking for technical difficulties. 2.3
App absolutely sucks please don't use for notes for a company where it matters it will be nothing but a headache the whole time. It worked for like a week after troubleshooting the problem with the company. Before it only worked on wifi then I had to turn 5g off now it just doesn't work on any g and only on wifi. If owned a company I would definitely not recommend this app. Why would someone use it for there company with such a low rating anyway it's just asking for technical difficulties. 2.3
2023-08-31	je*****	Every since the update it will not let me use the camera or connect unless I am in WIFI. I NEED this app for work
Every since the update it will not let me use the camera or connect unless I am in WIFI. I NEED this app for work
2023-03-22	Ju*****	I'm running v4.1.14 on Android phone and constantly receive the following message when trying to log in. "Unable to connect to BestNotes server. Please check your internet connection." All of my other Apps work just fine, so what is the problem with BestNotes?
I'm running v4.1.14 on Android phone and constantly receive the following message when trying to log in. "Unable to connect to BestNotes server. Please check your internet connection." All of my other Apps work just fine, so what is the problem with BestNotes?
2022-11-06	Be*****	Best documentation for Therapists!
Best documentation for Therapists!
2022-03-04	Ke*****	It's nice to have a mobile version of this app, but on mobile it's too small.
It's nice to have a mobile version of this app, but on mobile it's too small.
2021-12-25	Da*****	Will not allow me to use camera feature to take photos. Permissions were granted but the app doesn't open the camera.
Will not allow me to use camera feature to take photos. Permissions were granted but the app doesn't open the camera.
2021-11-17	Ma*****	The app worked until 11/12/2021 and the recent uodate.:(
The app worked until 11/12/2021 and the recent uodate.:(
2021-07-07	De*****	A supplement to the desktop application, not a replacement.
A supplement to the desktop application, not a replacement.