Reviews of besteye

By: PUWELL CLOUD TECH LIMITED App

List of user reviews and ratings for besteye

Total ratings

2.81 (Rating count: 402)

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Review summary

Users find the app easy to use with good picture quality when working. However, wireless connections often fail, forcing wired use. Frequent crashes, connection losses, and issues with motion detection notifications frustrate users. Playback controls are limited, and some features like IR control are lacking. Notifications may not work unless the app is open, and clicking alerts sometimes does nothing. Overall, the app is functional but needs improvements in wireless stability, notifications, and playback usability.

Pros

Easy to use and user friendly interface.
Good picture quality when working.
Setup is clever with minimal problems if using wired connection.
Allows checking on pets or home remotely.
Playback functions exist allowing reviewing recorded footage.

Cons

Wireless connection is unreliable or does not work, often limiting use to wired connections only.
App frequently crashes, goes offline, or loses connection to camera.
Motion detection alerts and notifications are inconsistent or do not work properly, sometimes only working if app is open.
Playback controls are limited, especially for motion-triggered footage, requiring watching full minutes rather than clips.
Lack of options to turn off IR causes issues like glare during night viewing through windows.

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User Reviews

Recent rating average: 2.50

All time rating average: 2.81

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32% (8)

Date	Author	Comment
2024-10-27	pe*****	Not recommended, barely does minimum expectations. Only works wired, wireless never worked on any 2.4 Ghz connection, after about 18 months wired stopped working as well. When it worked it was ok to see but had many issues, including issues when storing to SD, frequent and noisy changes between normal and night mode, streaming closing frequently, and at some point landscape stopped working causing rapid switches between landscape and portrait with no video coming at all.
Not recommended, barely does minimum expectations. Only works wired, wireless never worked on any 2.4 Ghz connection, after about 18 months wired stopped working as well. When it worked it was ok to see but had many issues, including issues when storing to SD, frequent and noisy changes between normal and night mode, streaming closing frequently, and at some point landscape stopped working causing rapid switches between landscape and portrait with no video coming at all.
2023-09-29	Sc*****	So laggy and most devices can't download this app.
So laggy and most devices can't download this app.
2023-09-13	Ra*****	Very easy to use
Very easy to use
2023-02-16	Bi*****	It's okay for what it is
It's okay for what it is
2022-05-08	Jo*****	Good
Good
2021-08-28	Sh*****	Stopped working. Says cannot connect to server.
Stopped working. Says cannot connect to server.
2021-03-28	Aj*****	Not good
Not good
2020-12-31	Pa*****	It s nice despite the camera logs out after some time. Would ba awesome to have full controls in landscape mode and not just the picture button
It s nice despite the camera logs out after some time. Would ba awesome to have full controls in landscape mode and not just the picture button
2020-07-17	Mi*****	Does not work no matter what I do. Waste of money to buy a camera that does not register or connect no matter how much you try to reset and follow the steps.
Does not work no matter what I do. Waste of money to buy a camera that does not register or connect no matter how much you try to reset and follow the steps.
2020-07-06	Fr*****	App says no SD card found, however the time line allows me to scroll to the past so is obviously working despite telling me its not. Would be great to have option to turn off IR. And during playback some fast forward and rewind would be good. Also I have to clear the app from my recently opened screen before it will load again. Seems some issue with switching between apps and back to this one.
App says no SD card found, however the time line allows me to scroll to the past so is obviously working despite telling me its not. Would be great to have option to turn off IR. And during playback some fast forward and rewind would be good. Also I have to clear the app from my recently opened screen before it will load again. Seems some issue with switching between apps and back to this one.